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Configuring and Using the Phone Portal


The MC Phone Portal allows users to manage their phone and make calls via a web browser, without needing access to the Meraki Dashboard. This article explains how to set up and use the Phone Portal.


Before using the Phone Portal, ensure your MC74 phone has an extension. Please see the Creating and Managing Extensions article for instructions on how to do so. To set up access to the Phone Portal, please follow the steps below.

  1. On your MC74, tap Settings > Phone Portal Sign Up.
  2. Enter the email address that will be used for accessing the Phone Portal, typically a work email address.
  3. Tap Sign Up. A Success notification will be seen asking check the email inbox for further instructions. The email will contain a password reset link to the Phone Portal. 


When logging into the Phone Portal web site, a user domain will be required which can be found on the MC phone via Settings > Phone Portal Login Information. It will follow the format of 123-123-1234.

Making Calls

To make a call using the Phone Portal, please follow the steps below. 

  1. Upon setting a password via the password reset link, navigate to the Phone Portal dashboard by clicking the Cisco Meraki logo.
  2. Enter a phone number to call
  3. Click the dialer icon to place the call.
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Last modified
17:24, 10 Jun 2016


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Article ID

ID: 5070

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