Announcement Groups allow an administrator to broadcast audio to the speakerphone of a group of phones. In the event of an emergency, Announcement Groups can be utilized to ensure an emergency plan is followed by a group of people who have been assigned MC telephones. Announcement groups can be accessed in Dashboard via the Phones > Announcements navigation item.
A Dashboard administrator can add multiple Announcement group administrators which will allow each one of these administrators to initiate a broadcasted announcement. The announcement will be heard by every phone of a contact that is assigned as an Announcement group member
Announcement groups can be inherently disruptive to users so care should be taken when creating Phone Admins. Any call that is active on a Phone member's phone will be interrupted by an announcement will will be played via the speakerphone.