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Adding Multiple Phone Numbers to a Single Phone

Overview

Multiple phone numbers can be assigned to a phone in order to make and receive calls from more than one number on a single phone. This page describes the process of setting up this feature.

Assign Multiple Phone Numbers to a Phone

To assign multiple phone numbers to a phone, perform the following steps:

 

  1. Log in to dashboard and browse to Phones > Monitor > Phones.
  2. Click on the phone you want to assign a number to.
  3. Click the pencil icon next to Public Number.
  4. Click the down arrow next to Public Number.
  5. Select a phone number from the numbers you have previously purchased from your provider. For more information on how to purchase more numbers, click here.
  6. To add another number to the phone, click the down arrow next to Public Number again.
  7. Select another phone number from the list.


     
  8. To remove a number from a phone, click the x next to the phone number and the number will be added back to the pool of unused numbers.

  9. Click Save to save your changes.

Making Calls with Multiple Phone Numbers

Once you have assigned phone numbers to a phone, they will show up on the phone for use. To select a specific phone number to use:

 

  1. On the phone, click the Dial tab.
  2. On the lower left, there is a new selection box that has the currently selected phone number.
  3. Click the box and select the phone number to use.


     
  4. Make a phone call.

 

Note: The currently selected phone number will remain as the number to use unless you select another number. Any custom caller ID numbers you have set in dashboard will also show up here. To use the custom caller ID number, select it from the same selection box.

 

 

 

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Last modified
15:38, 24 Feb 2017

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ID: 5767

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