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Managing User Accounts using Meraki Authentication

When using Meraki Authentication for Client VPN authentication or SSID Association requirements, a network administrator can easily create and edit user accounts from Dashboard. Organization administrators can also delete existing user accounts. This article outlines how to create, edit or delete users for network access.

Creating Users

  1. From Dashboard, Navigate to Network-wide > Configure Users. Select the SSID to configure from the SSID drop-down menu.
    NOTE: Meraki Authentication must be enabled on Client VPN or at least one SSID to be able to create, edit or delete users.

 

  1. Click on Add user.

 

  1. A pop-up window will appear to set the following attributes:
  • Description: A descriptive name i.e. John Doe.
  • Email (Username): The email address of the user account which is also the login name. Passwords will be sent to this address. 
  • Password: Enter a password or click the Generate button to generate a random password. Password can be emailed to the new user if desired.
  • Authorize: Yes allows network access for the SSID selected, No denies network access.
  • Expires: Choose the default of Never, or click Change and set the expiration value using the drop-down. 

 

  1. Click Create user
  2. Your new user will be now listed on your user list. Click Save changes at the bottom of the page. Wait a few minutes for the changes to take effect. 
     
  3. The user will receive an email, notifying them about the account creation and allowing them to update their email or password.

Authorizing Administrators

In Dashboard, there are two types of accounts available, "Guest" and "Administrator". Dashboard accounts (network and organization admins) will be listed as administrators, while guests are user accounts that have been manually created. Any Dashboard admin will be added to the Meraki Authentication users list automatically, but needs to be specifically authorized for the SSID or Client VPN:

  1. From Dashboard, navigate to Network-wide > Configure > Users. Select the SSID to configure from the SSID drop-down menu.
  2. Click on the administrator to be granted access.
  3. Change the Authorized field to Yes.
  4. Click Update user.

For more information about managing Dashboard administrator accounts, please refer to our documentation.

Editing Users

  1. From Dashboard, navigate to Network-wide > Configure Users. Select the SSID to configure from the SSID drop-down menu.

 

  1. Click on the user account you want to edit. A pop-up window will appear to edit the user's attributes. Make changes required and click Update user.

 

  1. Your edited user will be listed on your user list. Click Save changes at the bottom of the page. Wait a few minutes for the changes to take effect. 

Deleting Users

Note: Since the users list is consistent across an organization, only an Organization Admin can delete users.

  1. In Dashboard, go to Network-wide > Configure > Users. Select the SSID from the SSID drop down menu that contains the user account.

 

  1. Click the X icon to the far right of the user account you wish to delete. 

 

  1. Click the Save Settings button at the bottom of the page.   

Deauthorizing Administrators

Since administrators on the users list are tied directly with existing Dashboard administrator accounts, they cannot be deleted from the users list. However, they can be allowed/prevented from using Client VPN or associating with a Meraki Authentication-enabled SSID by revoking their access:

  1. From Dashboard, navigate to Network-wide > Configure > Users. Select the SSID to configure from the SSID drop-down menu.
  2. Click on the administrator to be granted access.
  3. Change the Authorized field to No.
  4. Click Update user.

For more information about managing Dashboard administrator accounts, please refer to our documentation.

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Last modified
18:21, 9 Feb 2016

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ID: 2315

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