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Imaging and Systems Manager

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Systems Manager uses a Universally Unique Identifier (UUID) computer by Windows to identify a computer in Dashboard. When a computer has the Systems Manager client installed on it and is then used as the base image and pushed out to multiple computers, this will result in all of them sharing the same UUID. When the computers report in to the Dashboard they will not appear as unique clients because of the matching UUID. Due to this fact, imaging with Systems Manager is not recommended. If a client is imaged with Systems Manager installed the following steps will allow you to remove the old UUID and generate a new one.

  1. Run the MerakiPCCAgent.msi and select Remove. This will uninstall the Systems Manger agent from the computer.
  2. In the Registry find and delete the entry under...
    For 32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Meraki\MerakiPCCAgent\UUID
    For 64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Meraki\MerakiPCCAgent\WindowsCachedUUID
  3. Reinstall the agent on the computer.

To image and install Systems Manager unattended follow the steps in the article linked below.

Deploy SM agents through Imaging software

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Last modified
20:39, 2 Feb 2015


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ID: 1245

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