Home > Enterprise Mobility Management > Device Enrollment > Imaging and Systems Manager

Imaging and Systems Manager

Table of contents
No headers
Systems Manager uses a Universally Unique Identifier (UUID) computer by Windows to identify a computer in Dashboard. When a computer has the Systems Manager client installed on it and is then used as the base image and pushed out to multiple computers, this will result in all of them sharing the same UUID. When the computers report in to the Dashboard they will not appear as unique clients because of the matching UUID. Due to this fact, imaging with Systems Manager is not recommended. If a client is imaged with Systems Manager installed the following steps will allow you to remove the old UUID and generate a new one.

  1. Run the MerakiPCCAgent.msi and select Remove. This will uninstall the Systems Manger agent from the computer.
  2. In the Registry find and delete the entry under...
    For 32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Meraki\MerakiPCCAgent\UUID
    For 64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Meraki\MerakiPCCAgent\WindowsCachedUUID
  3. Reinstall the agent on the computer.

To image and install Systems Manager unattended follow the steps in the article linked below.

Deploy SM agents through Imaging software

You must to post a comment.
Last modified
20:39, 2 Feb 2015

Tags

This page has no custom tags.

Classifications

This page has no classifications.

Article ID

ID: 1245

Contact Support

Most questions can be answered by reviewing our documentation, but if you need more help, Cisco Meraki Support is ready to work with you.

Open a Case