Configuring Network Alerts in Dashboard

General Alerts

The following alerts can be configured on multiple Cisco Meraki products:

• A VPN connection comes up or goes down
  Available on both the MR and MX platform, sends an email if a configured VPN tunnel goes up or down.
  Note that for MX, only Auto VPN connections are monitored for alerts. The connectivity status of Non-Meraki Site-to-Site VPN is not monitored because it cannot be monitored from both sides of the tunnel.
• Configuration settings are changed
  Available on all platforms, sends an email if any configuration change is made in Dashboard.

MX Alerts

Alerts can be configured for the following MX Security Appliance events:

• The security appliance goes offline for more than (x) minutes
  Sends an email if the MX is unreachable from Dashboard for the configured number of minutes. Please note that the MX may still be functioning, this only indicates that it is unable to contact Dashboard.
• The primary uplink status changes
  Sends an email if the status of the primary uplink changes, which could be a failover event or downed link.
• The DHCP lease pool is exhausted
  Indicates that the MX has run out of available IPs in one or more of its configured DHCP scopes, and is unable to provide an IP address to a requesting client.
• An IP conflict is detected
  Sends an email if the MX has observed traffic from multiple MAC addresses, using the same IP address.
  Note: Due to the nature of certain device types, this event may occur as a result of normal network behavior. For a common example, please refer to our documentation regarding IP Conflicts Triggered by iOS Devices.
• Cellular connection state changes
  Sends an email if the cellular modem moves into or out of the "Active" state, indicating that the MX has failed over to (or back from) its cellular connection.
• A rogue DHCP server is detected
  Sends an email if the MX observes multiple MAC addresses responding to DHCP Discover or DHCP Request messages. This can occur if a DHCP relay server is configured on a VLAN where the MX is configured to respond to DHCP.
  For more information, please refer to our documentation regarding DHCP configuration in Dashboard.
• A warm spare failover occurs
  Sends an email if the primary MX of a High Availability pair fails over to the spare, or vice-versa.
  For more information, please refer to our documentation regarding Troubleshooting MX Warm Spare.
• (Monitored) Clients connect or disconnect from the LAN
  Sends an email if select clients connect or disconnect from the LAN, as observed by the MX. When enabled, the list of clients to monitor can be configured under the Client monitoring section of the same page:

MS Alerts

Alerts can be configured for the following MS Switch events:

• A switch goes offline for more than (x) minutes
  Sends an email if a switch is unreachable from Dashboard for the configured number of minutes. Please note that the switch may still be functioning, this only indicates that it is unable to contact Dashboard.
• Any/specific switch port(s) goes down for more than (x) minutes
  Sends an email if the switch port(s) specified goes down for more than the configured number of minutes.
• Any/specific switch port(s) detects a cable error
  Sends an email if the switch port(s) specified detects an issue with the connected cable.
• Any/specific switch port(s) changes link speed
  Sends an email if the switch port(s) specified renegotiates or fails over to another link speed.
• A new DHCP server is detected
  Sends an email if a DHCP Offer, ACK, or NACK message from a new MAC address (not seen in the last month) is observed by the switch.

MR Alerts

Alerts can be configured for the following MR Access Point events:

• A gateway goes offline for more than (x) minutes
  Sends an email if any gateway AP is unreachable from Dashboard for the configured number of minutes. Please note that the AP may still be functioning this only indicates that it is unable to contact Dashboard.
• A repeater goes offline for more than (x) minutes
  Sends an email if any repeater AP is unreachable from the Dashboard for the configured number of minutes.
• A gateway becomes a repeater
  Sends an email if a gateway AP loses its link to the network, and comes online as a repeater.
  For more information on this behavior, please refer to our documentation regarding Gateway vs. Repeater APs.
• An access point detects rogue APs
  ​Sends an alert if a rogue AP is detected on the network.

SM Alerts

System Manager offers a number of advanced alert options, unique from the rest of the Meraki product line.

For more information about SM alerts, please refer to our product documentation.