Client Details Page Overview

MR Access Points

Client Overview page of a device connected to an MR access point includes a list of client details, the device's connection status, policies, data and applications usage.

• Status - How long the client has been connected to the wireless network 
• SSID - The last SSID the device connected to
• Access point - Which access point the client was last seen associated with
• Splash authorization - Shows the client's authorization to clear the splash page
• Signal - The signal-to-noise ratio of the client's wireless connection
• Channel - What channel the client is associated on
• User - The username the client sent via 802.1X authentication
• Device type - Manufacturer of the client device from the MAC address vendor prefix
• OS - Windows, Mac OS X, Android, iOS, etc (this is based on how the device handles TCP handshakes and DHCP)
• Capable Wi-Fi standards - Includes device's capabilities including channel width,  maximum bitrate, spatial streams, 802.11r,  fastlane
• Tools:
  • History - overview of the clients history in the network 
  • Packet Capture - redirect to Packet Capture page and have a capture set for the wireless side of the AP set to filter by the Client's MAC address
  • Disconnect client 
• Notes
• Current client connection - shows a diagram of how the device is connected within the network infrastructure including AP, switch port etc. 
• Usage - How much traffic the client has passed on the network in KB/MB/GB/TB.
• Policy - any device policies, bandwidth limitation, Layer 3 or 7 firewall rules, traffic shaping
• IPv4/IPv6 - Assigned IP address of the client device 
• MAC Address - The MAC address of the client device in the packets sent from the device
• VLAN
• Port forwarding/NAT
• Ping Client - Initiates ARPing to measure the packet loss and latency from the AP to the connected client

MS Access Switches

Unlike the MR and MX/Z, the MS Client Details Page does not include the ability to edit per-device group policies, but also provides Ping and Wake client tools.

• Status - How long the client has been connected to the  network 
• Wake-on-LAN
• Switch/port - switch and port to which the client device is (or was last) connected 
• User - The username the client sent via 802.1X authentication
• Device type - Manufacturer of the client device from the MAC address vendor prefix
• OS - Windows, Cisco, Mac OS X, Android, iOS, etc (this is based on how the device handles TCP handshakes and DHCP)
• Tools:
  • Event log - redirect to the event log page which will be filtered by the client's MAC address in the Switch's event log
  • Packet capture - redirect to Packet Capture page with a capture set up on the port the client is connected to
• Notes
• Current client connection - shows a diagram of how the device is connected within the network infrastructure including switch port connections etc. 
• Usage - How much traffic the client has passed on the network in KB/MB/GB/TB.
• Policy - any device policies, bandwidth limitation, Layer 3 or 7 firewall rules, traffic shaping
• IPv4/IPv6 - Assigned IP address of the client device 
• MAC Address - The MAC address of the client device in the packets sent from the device
• VLAN
• Port forwarding/NAT
• Ping client - Initiates ARPing to measure the packet loss and latency from the AP to the connected client

MX Security Appliance/Z-series Teleworker Gateway

Additional features

Client Data vs Client Usage

The Data sent and received numbers are updated in real-time and are for the interval specified next to the 'Duration:' keyword. The data numbers grow as long as the client is connected and are reset if the client is disconnected from the network for any reason. 

The Usage sent and received numbers relate to the selected time interval next to the graph at the bottom of the page. These numbers are updated periodically with the cloud controller and are compounded between disconnects and reconnects. 

ICMP Echo Request (Ping) vs ARPing

A traditional ping involves sending an ICMP Echo Request message to the IP address provided. If the client receives the packet, and is not configured to block ICMP, it will reply with an ICMP Echo Reply. Once received by the original device, the ping is completed, and a round trip time (RTT) can be calculated which provides an idea of latency between the two devices. ICMP allows reachability testing between both local and remote devices, such as over the Internet or a VPN.

ARPing uses ARP (Address Resolution Protocol) to determine if a local device is on the network. All devices will reply to ARP, making this a more reliable test. It can only be used within the same subnet.

ARPing is only performed on the Network-Wide > Monitor > Clients page details page ping tool. The PING live tool on the Meraki device Tools tab does not support ARPing.

IPv6 Address log

A historical view of a client's IPv6 addresses can be located under IPv6 Address log section which makes it easy to debug issues after the client device changes its IPv6 address. In IPv6, a client interface can have multiple IPv6 addresses due to privacy addresses implementation and this may cause client IPv6 address to rotate per the client's OS implementation. IPv6 Address log section creates a history of all IPv6 addresses and the information can be exported as CSV via the Export button. The information is presented in table format and the description of the columns is below.

• First connected at: The timestamp for when that IPv6 address was detected for this client.
• Address: The IPv6 address that was detected on the network for the client at the specified time.
• Type: Link-Local or Public, depending on the IPv6 address type.
• Time Connected: How long the client was connected and using the particular IPv6 address.