Skip to main content
Cisco Meraki Documentation

AP failed (auth failure: must change password) error in the 802.1X test in Dashboard

The "AP failed (auth failure: must change password)" error means that the AP received an Access-Reject reply from the RADIUS server stating that authentication failed and that an MSCHAPv2 error was detected, indicating that the user must change the password. This is the error seen when the "User must change password on next login" box is checked on the user object in Active Directory.