Skip to main content
Cisco Meraki Documentation

DHCP "no_offers_received" Errors in the Event Log

When Bridge mode is enabled, wireless and wired clients connected to your Meraki APs will receive an IP address from the DHCP server on the wired LAN. If your DHCP server is unreachable, misconfigured, or has no available IP addresses left in its DHCP address pool, clients will not be able to receive a DHCP lease and the following message will appear in the Meraki Event log: 

Dec 29 14:01:58 MYCOMPUTER DHCP problem AP1 meraki vlan 0, extra no_offers_received
Dec 29 14:01:58 MYCOMPUTER DHCP problem AP1 meraki vlan 0, extra no_offers_received
Dec 29 14:01:58 MYCOMPUTER DHCP problem AP1 meraki vlan 0, extra no_offers_received
Dec 29 14:01:58 MYCOMPUTER DHCP problem AP1 meraki vlan 0, extra no_offers_received

If the MX receives 3 DHCP Discovers from the same client in a 5 minute window it will also trigger this event log entry.

If you are seeing this message in the Meraki Event log, please check the following.

  1. Is your DHCP server online, operational, and configured correctly with an active DHCP scope?
  2. Have you exhausted all of your available IP addresses in your DHCP address pool? Do you need to increase the size of your DHCP address pool?
  3. If the DHCP scope for your local LAN is configured on a DHCP server located in a different broadcast domain, do you have IP helper or a DHCP relay agent configured on the local LAN to intercept DHCP discovery broadcasts and forward them to the appropriate DHCP server?
  4. If you are using a DHCP reservation, is the IP address assigned to your potential clients MAC address part of your DHCP address pool and not excluded?
  5. Are DHCP discovers reaching your DHCP server successfully?
  • Was this article helpful?