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Client VPN OS Configuration

This article outlines instructions to configure a client VPN connection on commonly-used operating systems. For more information about client VPN, please refer to our documentation.
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Android

To configure an Android device to connect to the Client VPN, follow these steps:

  • Navigate to Settings -> Wireless & Networks -> VPN
  • Click the Plus Icon to add an additional VPN profile

  • Enter a VPN Name for the connection.

  • For the Type drop-down select L2TP/IPSEC PSK VPN

  • Enter the public IP (found in Dashboard, under Security appliance > Monitor > Appliance status > Uplink) of the MX device under Server address.

  • Enter the pre-shared key under IPSec pre-shared key.

  • Save the configuration.


You will be prompted for credentials when you connect.

 

Chrome OS

Chrome OS based devices can be configured to connect to the Client VPN feature on MX Security Appliances. This allows remote users to securely connect to the LAN. This article will cover how to configure the VPN connection on a Chrome OS device. For more information on how to setup the Client VPN feature of the MX or how to connect from other operating systems, please visit the MX documentation.
 

  1. If you haven't already, sign in to your Chromebook.
  2. Click the status area at the bottom of your screen, where your account picture is located.
  3. Select Settings.
  4. In the "Internet connection" section, click Add connection.
  5. Select Add private network.
  6. In the box that appears, fill in the information below:
    1. Server hostname: The DNS name or IP address of the MX to which the client should be connecting.
    2. Service name: This can be anything you want to name this connection, for example, "Work VPN."
    3. Provider type: Select L2TP/IPsec + Pre-shared key.
    4. Pre-shared key: This will be the Secret created when configuring the Client VPN on the MX.
    5. Username credentials for connecting to VPN. If using Meraki authentication, this will be an e-mail address.
    6. Password credentials for connecting to VPN.
  7. Click Connect.

For more information regarding the configuration of VPN connections in Chrome OS, visit the Google Support page.

iOS

Note: Apple has removed the native support and pass-through capabilities of PPTP VPN connections through IOS10+ devices. The Meraki Client VPN utilizes a more secure L2TP connection and can still successfully connect through a mobile hotspot broadcast from an iOS device.

To configure an iOS device to connect to the Client VPN, follow these steps:

 

  1. Navigate to Settings -> General-> VPN -> Add VPN Configuration...
  2. On the Add Configuration screen that appears, set the Type to L2TP.
  3. Enter a Description for the VPN connection.
  4. Enter the public IP of the MX device (found in Dashboard, under Security appliance > Monitor > Appliance status > Uplink) as the Server.
  5. Under Account, enter the username to be used to connect to the Client VPN.
  6. Enter the Password if desired. If the password is left blank, it will need to be entered each time the device attempts to connect to the Client VPN.
  7. Enter the VPN Secret.
  8. Ensure that Send All Traffic is set to On.
  9. Save the configuration.

macOS

Currently only the following authentication mechanisms are supported:

  • User authentication: Active Directory (AD), RADIUS, or Meraki hosted authentication.
  • Machine authentication: Preshared keys (a.k.a., shared secret).

When using Meraki hosted authentication, VPN account/user name setting on client devices (e.g., PC or Mac) is the user email address entered in the Dashboard.

The instructions below are tested on Mac OS 10.7.3 (Lion).

Open System Preferences > Network from Mac applications menu. Click the "+" button to create a new service, then select VPN as the interface type, and choose L2TP over IPsec from the pull-down menu.

  • Server Address: Enter the public IP address (found in Dashboard, under Security appliance > Monitor > Appliance status > Uplink ).
  • Account Name: Enter the account name of the user (based on AD, RADIUS or Meraki Hosted authentication).
 
Click Authentication Settings and provide the following information:
  • User Authentication > Password: User password (based on AD, RADIUS or Meraki Hosted authentication).
  • Machine Authentication > Shared Secret: The preshared key that you've created in Configure > Client VPN settings for the MX.
 
Click OK to go back to the main VPN settings page, then click Advanced and enable the Send all traffic over VPN connection option.

 

The VPN connectivity will not be established if you don't enable the Send all traffic over VPN connection option!

Windows 7

Currently only the following authentication mechanisms are supported:

  • User authentication: Active Directory (AD), RADIUS, or Meraki hosted authentication.
  • Machine authentication: Preshared keys (a.k.a., shared secret).

When using Meraki hosted authentication, VPN account/user name setting on client devices (e.g., PC or Mac) is the user email address entered in the Dashboard.

 

Open Start Menu > Control Panel, click on Network and Internet, click on View network status and tasks.

 

In the Set up a connection or network pop-up window, choose Connect to a workplace (Set up a dial-up or VPN connection to your workplace).

 

Choose Use my Internet connection (VPN), in the Connect to a workspace dialog window.

 

In the Connect to a Workplace dialog box, enter:

  • Internet address: Enter the public IP address (found in Dashboard, under Security appliance > Monitor > Appliance status > Uplink ) for the MX appliance.
  • Destination name: Optionally enter a name for the VPN connection.

 

Choose "Don't connect now; just set it up so that I can connect later" option.

 

Click Next. In the next dialog window, enter the user credentials, and click Create.

 
 
Close the VPN connection wizard.
 
 
Go to Networking and Sharing Center and click Change Adapter Settings
 
 
In Network Connections window, right click on the new VPN connection settings and choose Properties
 
 
In the General tab, verify that the public IP address or the URL of the MX appliance.
 
In the Options tab, make sure "Include Windows logon domain" is unchecked
 
 
 
In the "Security" tab, choose "Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)".
Then, check "Unencrypted password (PAP)", and uncheck all other options.
 

Despite the name "Unencrypted PAP", the client's password is sent encrypted over an IPsec tunnel between the client device and the MX. The password is fully secure and never sent in clear text over either the WAN or the LAN.

 

Click on "Advanced settings".

In Advanced Properties dialog box, choose "Use preshared key for authentication" and enter the same key you used for the client VPN settings in the Dashboard. Note: if you are enabling client VPN for your employees, you will need to distribute this key.
 
Click OK.
 
 
Back at the Network Connections window, right-click on the VPN connection and click Connect

Verify your user name and click Connect.
 

Windows 8

Currently only the following authentication mechanisms are supported:

  • User authentication: Active Directory (AD), RADIUS, or Meraki hosted authentication.
  • Machine authentication: Preshared keys (a.k.a., shared secret).

When using Meraki hosted authentication, VPN account/user name setting on client devices (e.g., PC or Mac) is the user email address entered in the Dashboard.

 

Open Start Menu > Network and Sharing Center and click Settings.

 
In the Network and Sharing Center, click Set up a new connection or network.

 

In the Set Up a Connection or Network pop-up window, choose Connect to a workplace.
(Set up a dial-up or VPN connection to your workplace).

 

Choose Use my Internet connection (VPN), in the Connect to a Workspace dialog window.

 

In the Connect to a Workplace dialog box, enter:

  • Internet address: Enter the public IP address (found in Dashboard, under Security appliance > Monitor > Appliance status > Uplink ) for the MX appliance.
  • Destination name: Optionally enter a name for the VPN connection.
Click Create.

 

Go back to Network and Sharing Center and click Change Adapter Settings.

 
 
In the Networks Connections window, right click on the VPN connection icon and choose Properties.
 
 
In the General tab, verify that the public IP address or the URL of the MX appliance.
 
 
In the "Security" tab, choose "Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)".
Then, check "Unencrypted password (PAP)", and uncheck all other options.

Despite the name "Unencrypted PAP", the client's password is sent encrypted over an IPsec tunnel between the client device and the MX. The password is fully secure and never sent in clear text over either the WAN or the LAN.

 

 

Click on "Advanced settings".

In Advanced Properties dialog box, choose "Use preshared key for authentication" and enter the same key you used for the client VPN settings in the Dashboard. Note: if you are enabling client VPN for your employees, you will need to distribute this key.
 
 
Click OK.
Back at the Network Connections window, right-click on the VPN connection and click Connect / Disconnect.
 
 
 
Find your VPN profile and click Connect.
 
Enter your user name and password.
Click OK.

Windows 10

Currently only the following authentication mechanisms are supported:

  • User authentication: Active Directory (AD), RADIUS, or Meraki hosted authentication.
  • Machine authentication: Preshared keys (a.k.a., shared secret).

When using Meraki hosted authentication, VPN account/user name setting on client devices (e.g., PC or Mac) is the user email address entered in the Dashboard.

 

Open Start Menu > Search "VPN" > Click Change virtual private networks (VPN)

 

From the VPN settings page, click Add a VPN connection.

 

In the Add a VPN connection dialog:

  • Set the VPN provider to Windows (built-in)
  • Provide a Connection name for the VPN connection
  • Specify a public IP address (found in Dashboard, under Security appliance > Monitor > Appliance status > Uplink ) or hostname for the Server name or address
  • Select L2TP/IPsec with pre-shared key for the VPN type
  • Provide a User name and Password (optional)

 

After the VPN connection has been created, click Change adapter options under Related settings.

 

Right click on the VPN Connection from the list of adapters and click Properties.

 

In the Security tab, select "Require encryption (disconnect if sever declines)" under Data encryption.
Then, select Allow these protocols under Authentication. From the list of protocols, check "Unencrypted password (PAP)", and uncheck all other options.

Despite the name "Unencrypted PAP", the client's password is sent encrypted over an IPsec tunnel between the client device and the MX. The password is fully secure and never sent in clear text over either the WAN or the LAN.

 

 

Click on "Advanced settings"

In Advanced Properties dialog box, choose "Use preshared key for authentication" and enter the same key you used for the client VPN settings in the Dashboard. Note: if you are enabling client VPN for your employees, you will need to distribute this key.

 

Back at the Network Connections window, right-click on the VPN connection and click Connect / Disconnect.

 

Find your VPN profile and click Connect.

 

Enter your user name and password.
Click OK.

Windows XP

Currently only the following authentication mechanisms are supported:

  • User authentication: Active Directory (AD), RADIUS, or Meraki hosted authentication.
  • Machine authentication: Preshared keys (a.k.a., shared secret).

When using Meraki hosted authentication, use the email address for VPN account / user name.

 

Open Start Menu > Control Panel, click on Network Connections.

 

In the Network Tasks section, click on Create a new connection.

 

Choose Connect to the network at my workplace, in the New Connection Wizard window.

 

Choose Virtual Private Network connection in the next section.

 

Then, give a name for this connection:

 

Enter the public IP address for the MX appliance (found in Dashboard, under Security appliance > Monitor > Appliance status > Uplink ):

 

In the Connect <Connection Name> box, click on Properties

 

In the General tab, verify that the public IP address or the URL of the MX appliance.

 
 
In the Options tab, make sure "Include Windows logon domain" is unchecked
 
 
In the Security tab, choose Advanced (custom settings).
Click Settings
 
 
In Advanced Security Settings page, select Optional encryptionfrom the Data encryption pull-down menu.
Choose Unencrypted password (PAP) from the Allow these protocols options and uncheck everything else.

Despite the name "Unencrypted PAP", the client's password is sent encrypted over an IPsec tunnel between the client device and the MX. The password is fully secure and never sent in clear text over either the WAN or the LAN.

 

 
 
Back on the Security tab, click IPSec Settings...
 
 
Check "Use pre-shared key for authentication" and enter the same key you used for the client VPN settings in the Dashboard. Note: if you are enabling client VPN for your employees, you will need to distribute this key.
Click OK.
 
In Networking tab, choose L2TP IPSec VPN from the Type of VPN options.
 
 
Back at the Network Connections window, right-click on the VPN connection and click Connect
 
 
Verify your user name and click Connect
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Last modified
10:59, 8 Sep 2017

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