Per-Device Licensing (PDL) FAQs
Conversions to PDL will no longer be accepted. Customers should reach out to their Meraki Sales Representative to explore alternative options such as Subscription Licensing.
Managing PDL licenses
Can I move licenses between organizations?
Yes. When devices are moved between organizations (refer to Meraki Per-Device Licensing Overview), the licenses attached to those devices move with them.
Can you assign the license from one device to another?
Yes, if they are the same model and the device does not have any other license tied to it. You cannot stack a previously burning license on top of another burning license.
Can a Return Material Authorization (RMA) be submitted for a faulty device after the license has been moved to a spare device?
Yes. Hardware warranty is separate from licensing.
Renewing PDL licenses
What happens when my license runs out?
We recommend moving to the Subscription Licensing model before you renew. Your current licenses must expire before you can transition to the Subscription License model. For more details, refer to Subscription - Licensing Overview documentation.
To renew under the PDL model, you can purchase a renewal through an authorized Meraki partner. If you choose not to renew, you will no longer be able to manage your device via the Meraki cloud, and your Meraki network device will cease to function. This means that you will no longer be able to configure or make changes to your Meraki network device, and your Meraki network product will no longer pass traffic.
With the PDL model, this only applies to the individual device that has expired. With Systems Manager networks, you will no longer be able to enroll devices or change settings for currently enrolled devices.
How do I know which licenses to renew?
With the PDL model, each device will expire individually instead of the entire organization having a single co-termination date. The expiration dates for all devices are listed in the Meraki dashboard on the Organization > Configure > Inventory list. The expiration is also available on the device details page. You can also view a list of upcoming expiration dates and the associated devices.
How do I renew my licensing?
To renew your licensing, you can purchase licenses and assign them to the device you want to renew. License renewals come in 1-day as well as 1, 3, 5, 7, and 10-year increments, depending on the product line.
Will I be notified before my license expires?
License warning emails will be sent at regular intervals. These emails will list all devices that are set to expire within the next 60 days, as well as any devices that are expired right now and in a dashboard network.