Subscription Feature Tier Update
Overview
This document explains how to manage and update Feature Tiers for your Networks within the Meraki dashboard and programmatically via API. Subscription licensing provides a flexible way to consume and manage liceneses, allowing customers to set feature tiers for each product type (e.g., wireless, switching, routing) in a Network.
When claiming a network into a subscription by default the product classes will be set to Essentials regardless of the entitlement the subscription has.
Key Concepts & Considerations
- Feature Tiers: Understand the different tiers available (e.g., Essentials, Advantage) and how they impact available features for different product types.
- Product Types: Each network can have distinct feature tiers for different product types (e.g., wireless, switching, routing).
- Entitlements: Ensure your subscription has the correct entitlements for the desired feature tiers. Attempting to set a tier without proper entitlements can lead to an out-of-compliance state.
- Default Tier: When claiming a subscription into an Organization, Network Product Types are typically set to 'Essentials' by default, regardless of your subscription's entitlement.
- Out-of-Compliance: For more details on compliance, refer to the Subscription Licensing - Compliance documentation.
Updating Feature Tiers via Meraki Dashboard
The Meraki dashboard offers both single and bulk update options for managing your network feature tiers.
Updating a Single Network's Feature Tier
To change the tier of a Product Type within a single Network:
1. Log into your Meraki dashboard and navigate to Organization > Configure >Subscriptions & license info.
2. Proceed to select the Networks tab located at the top.
3. Select the Network where you want to change the Product Type Tiers 
4. Select the product class you would like to change. Extend the dropdown to see the current feature tier and the option to Switch Tier.
5. Select the new feature tier and click Submit.
6. The change will take place automatically in dashboard.
Be careful when doing this because when you don't have the correct entitlements will cause an out-of-compliance action. For more information about out-of-compliance, check out this document - Subscription Licensing - Compliance.
Updating Multiple Networks' Feature Tiers
This method allows you to update feature tiers for several networks simultaneously through the dashboard.
1. Log into your Meraki dashboard and navigate to Organization > Configure >Subscriptions & license info.
2. Proceed to select the Networks tab located at the top.
3. Select the Networks where you want to change the Product Type Tiers and click Update Feature Tiers
4. Choose the new Feature Tier for each Product Type, and select Update Feature Tiers
Updating Feature Tiers via API
For programmatic management of Feature Tiers across many networks, you can leverage a beta API.
- Enabling Beta APIs: Instructions for enabling Beta APIs can be found on the Meraki Developer Early Access Program community post.
- Operation ID:
batchAdministeredLicensingSubscriptionNetworksFeatureTiersUpdate - Description: Batch change networks to their desired feature tier for specified product types.
- Endpoint:
POST /administered/licensing/subscription/networks/featureTiers/batchUpdate
Example Body
The following JSON body demonstrates how to update the 'wireless' product type to 'essentials' for a specific network.
01"items": [
02 {
03 "network": {
04 "id": "N_1234",
05 "productTypes": [
06 {
07 "productType": "wireless",
08 "featureTier": "essentials"
09 }
10 ]
11 }
12 }
13],
14"isAtomic": true
15}
Example Response
A successful response will mirror the request body for processed items. Errors, if any, will be indicated in the errors array. It will include the network, product type, and the specific error encountered.
01"items": [
02 {
03 "network": {
04 "id": "N_1234",
05 "productTypes": [
06 {
07 "productType": "wireless",
08 "featureTier": "essentials"
09 }
10 ]
11 }
12 }
13],
14"errors": [
15 {
16 "network": {
17 "id": "N_1234",
18 "productTypes": [
19 {
20 "productType": "wireless",
21 "featureTier": "essentials",
22 "error": "Insufficient entitlements"
23 }
24 ]
25 },
26 "error": "null"
27 }
28]