You can provision Exchange ActiveSync e-mail accounts on iOS and Android (Samsung Knox compatible only) devices enrolled in a Systems Manager network. Deploying emall configurations can greatly simplify the end device user's experience to receive corporate emails. Additionally, account settings can be configured in order to ensure corporate emails are securely accessed.
Apple School Manager simplifies the management of student and teacher iPads in education, while enabling a new optional feature called Shared iPad. Shared iPad allows students to sign in and out of an iPad and automatically saves their app data to iCloud. Teacher iPads are also able to launch the Apple Classroom app to monitor and control student iPads to ensure that students stay focused and productive on their iPads at school.
This KB article will cover how to configure exchange email accounts on Android-for-Work enabled Android devices. This leverages the power of Managed App Settings to configure the badged version of the Gmail account. This is different than ActiveSync payloads which are only supported on iOS and Samsung Knox-enabled devices.
The purpose of this article is to demonstrate how to configure VPN settings through Systems Manager (SM). A Virtual Private Network ( or VPN) is used to allow secure, remote connection and access to a network. Systems Manager can be used to automatically push the VPN settings to managed iOS devices. Within SM, a VPN connection can be configured manually, or with the addition of a MX Security Appliance or Cisco Meraki Concentrator in the same Dashboard organization, configured automatically.
The Meraki management profile must be present on all devices enrolled in a Systems Manager network. Although this profile cannot be protected by a password to prevent removal, several plans can be implemented to discourage removal:
Systems Manager supports certain additional restrictions on 'Supervised' devices. A device can only be supervised via Apple Configurator, a Mac application. Apple requires the devices be supervised in order to enforce these restrictions. The iOS supervised restrictions are listed on the MDM > Settings page toward the bottom of the Restrictions tab.
There are several possible reasons that a managed device in Systems Manager is not receiving deployed apps or settings profiles. This article will walk through several things to check to isolate the cause.
Samsung KNOX is platform available for compatible Samsung Android devices that can be used to enhance device security when combined with a Mobile Device Management (MDM) platform, such asSystems Manager Enterprise. This article will discuss features available in Systems Manager Enterprise as part of this platform.
Systems Manager offers two options for supervised devices related to Single App Mode, located under Systems manager > MDM > Settings > Restrictions > iOS supervised restrictions. Forcing an app into Single App Mode, and controlling which apps are able to place themselves into Single App Mode. Both options will be discussed below.
Sentry VPN Security is a feature which allows automatic creation and deployment of Client VPN settings to supported devices. Systems Manager Sentry VPN Security can be enabled on your MX Security Appliance network's Client VPN configuration under Security appliance > Configure > Client VPN > Systems Manager Sentry VPN security, and configured by selecting the appropriate tag scoping for your SM devices:
If you have renewed your Apple Push Notification Service certificate and dashboard is reporting that your devices are out of compliance, this means that something went wrong with the renewal process and another certificate was generated rather than an actual renewal. This article walks through recovering the APNS communications chain and reestablishing contact with these devices through APNS.
Meraki Systems Manager is an industry leading cloud EMM (Enterprise Mobility Management) platform that can be used for managing mobile devices across deployments of all sizes. In addition to the configuration options in SM, Apple provides tools to create custom Mac and iOS device profiles, which can then be added to SM and distributed to managed devices. This document outlines how to create profiles using Apple Configurator and Profile Manager, then deploy these profiles through Systems Manager
The App Settings payload found under Systems Manager > Settings > [your profile] > App Settings can be used to configure individual apps on each device. App configurations consist of app-specific key-value pairs. Each app will have a different set of configurable options defined by the app's developer, which can be populated with different sets of data from Dashboard.