Home > General Administration > Licensing > License has already been claimed

License has already been claimed

Table of contents
No headers

In order to receive enterprise features and support, an organization must have enterprise or advanced security licensing.

If when entering a license key under Organization > License info, the error "License XXXX-XXXX-XXXX has already been claimed" is displayed, verify that you haven't already added the license to your organization. If the license isn't already listed on the License Info page, verify that it hasn't already been applied to one of your other organizations (if applicable). If unsure where the license has been applied, or it needs to be moved, open a case with Cisco Meraki Support under Help > Cases. Be sure to include the license key in the description of the case.


Last modified



This page has no classifications.

Explore the Product

Click to Learn More

Article ID

ID: 1683

Explore Meraki

You can find out more about Cisco Meraki on our main site, including information on products, contacting sales and finding a vendor.

Explore Meraki

Contact Support

Most questions can be answered by reviewing our documentation, but if you need more help, Cisco Meraki Support is ready to work with you.

Open a Case

Ask the Community

In the Meraki Community, you can keep track of the latest announcements, find answers provided by fellow Meraki users and ask questions of your own.

Visit the Community