AI Assistant for Networking Product Updates

Description 

This page summarizes the product updates for the Cisco Meraki AI Assistant for Networking launched in public beta on June 9, 2025. See AI Assistant for Networking - Public Beta for details on accessing the feature. 

Sep 22, 2025

• Introducing the Generative UI Agent  - AIA responses now dynamically adapt into custom UI outputs tailored to your needs.
• Support Case Summaries are now live in the AI Assistant - quick, clear updates on your Meraki cases, all in one place.

Aug 22, 2025

• Public beta now opened to Asia and Canada orgs for opt-in via Early Access (India and China future) 

• AI Assistant now recognizes universal entity names such as device names   

• Quality improvements in responses

Jul 22, 2025

• Public beta now opened to EMEA orgs for opt-in via Early Access 

• No more wait list - immediate access for all Org admins to the public beta when Opting-in on the Early Access page.

Jul 17, 2025

We’ve rolled out a new update to make the AI Assistant even more helpful and accurate:

• Smarter responses to fuzzy questions
  We’ve improved the underlying model to better understand unclear or incomplete questions. If you’re not sure how to phrase something, the assistant will do a better job recovering your intent and guiding you to the right answer.

• Expanded knowledge
  The assistant now has access to all public documentation from documentation.meraki.com, giving you broader and more complete coverage across Cisco Meraki products.

• Better answers for product details and steps
  We’ve made significant improvements to how the assistant understands and retrieves information from tables, and how it reasons across multiple articles. Expect more accurate product descriptions, clearer recommendations, and more complete step-by-step answers.

As always, we’re continuing to improve. Try it out and let us know how it’s working for you.