Skip to main content

 

Cisco Meraki Documentation

Cisco Meraki India Region

This article outlines the Cisco Meraki India Region, emphasizing centralized control, local data storage, and enhanced privacy for users in India. It provides details on supported products, creating organizations, accessing the India Region Dashboard, and migrating existing setups, offering a comprehensive guide for seamless network management.

Overview  

Cisco Meraki delivers centralized visibility and control over your wired, wireless, and IoT infrastructure—without the cost or complexity of traditional controllers or overlay management systems. The Cisco Meraki India Region extends this same cloud-managed experience to customers who require data to be stored within India.

Hosted in data centers operated by a cloud service provider empaneled by the Ministry of Electronics and Information Technology (MeitY), the India Region ensures robust data protection, privacy, and regulatory compliance while enabling customers to take advantage of the full Meraki platform experience.

Dashboard and API Access 

Service URL Description
Dashboard Login https://dashboard.meraki.in Access and manage organizations hosted in the India region.
API Base URL https://api.meraki.in/api/v1 REST API endpoint for automation and integrations in the India Cloud.
Status Page https://status.meraki.net Regional service health and maintenance updates.

Data Centers and Redundancy

The Cisco Meraki India Region operates across two geographically distinct data centers providing high availability and regional redundancy. Both sites are active and can function as either the primary or secondary data center, depending on server allocation and operational requirements. This design ensures continuous service delivery and resilience in the event of a localized outage.

Supported Products

Cisco Meraki India Region currently supports the following products:

Product Family  Product License Type
Wireless Cisco Wireless Access Points Enterprise / Advanced
Switching Cisco Switches Enterprise / Advanced
Security and SDWAN MX Security Appliances Enterprise / Advanced Security ¹
Teleworker Z-Series Teleworking Gateways Enterprise / Secure Teleworker ¹
Cellular MG Cellular Gateways Enterprise
Sensor MT Sensor Solutions Enterprise

If you choose to enable features under the MX/Z Advanced Security licenses which are supported by other Cisco business units (e.g. Umbrella DNS ), certain data will be sent to these business unit and subject to their processing. For more information, visit our Trust page.

Note: Insight and ThousandEyes integrations are not supported in this phase. Additionally Per-Device and subscription Licensing, and Cloud Management for Cloud/Device Config/Hybrid Operating modes are not supported in the Meraki India Region.

Important: The accounts and organizations created in the India region are stored locally within the country, and can only be accessed through India dashboard (https://dashboard.meraki.in). If you have organizations and networks created in other regions, they must be managed separately. For more details, refer to the FAQ section on this page.

To create your organization in the Meraki India Region:

  1. Go to the Meraki dashboard (https://dashboard.meraki.com)
  2. Select the "India" region
  3. Under Data Center Location, choose "India Hosted Cloud", then click "Next"

India Account Creation.png

For full instructions on how to create a new organization, please refer to Creating a Dashboard Account and Organization.

Accessing Meraki India Region Dashboard

Important: Since the India region is isolated from all other regions, the account information is only stored within the India region. To access the Meraki India Region Dashboard, log in to https://dashboard.meraki.in

Accessing with Mobile App

1. Press the globe icon Mobile Globe.jpg on the lower right

        Mobile App1.jpg

2. Select the "Meraki India" region

        IMG_6688.jpg

 3. Confirm

        IMG_6689.jpg

Note: The selected region will be retained after the mobile app is updated. However, if the mobile app is removed and reinstalled, you will need to select the "Meraki India" region again. If you cannot log in using your credentials, please ensure you have selected the correct region.

Migrating Existing Devices, Networks or Organizations to the India Region

To move an existing organization to the India Region, create a new organization in the India Region, and then manually move all devices to the new organization. All configuration settings will need to be manually created. To move your current licenses between organizations, please reach out to Meraki Support by opening a support case.

Frequently Asked Questions

1. If I have organizations and networks in other regions, can I manage them together with the organizations and networks in the India region on the same dashboard?

No, the India region is specifically designed to operate as a separate region from other regions. As a result, organizations and networks in the India region must be managed independently through the dedicated India region dashboard at https://dashboard.meraki.in. If you have organizations in multiple regions, you will need to manage them using their respective region-specific dashboards.

2. Are normal Meraki Admin accounts shared with India admin accounts? Can I see my India organizations and non-India organizations in Global Overview/MSP portal with the same login? 

No. The accounts created on the India dashboard are totally separate from non-India accounts and do not cross over or share any information or org membership information. Global Overview/MSP portal only supports for organization within the India region, but not across with the other regions.