Meraki Mobile App Beta - FAQ
Meraki Mobile App Beta
Meraki has a new Mobile app in public beta! Below is a list of frequently asked questions written to address new features, availability, and other topics.
Learn more with these free online training courses on the Meraki Learning Hub:
Frequently Asked Questions
Q: I thought Meraki already had a mobile app. Is this something different?
A: This is Meraki's mobile app, but you get to see the latest features releases and bug fixes before they hit everyone else. You also help us ensure that our full releases are of the utmost quality for all our users.
Q: Where can I download it?
A: For iOS:
1) First install Apple's Testflight app.
2) Once that's installed, enroll in the Beta by clicking here from your mobile device.
For Android:
A) Please enroll in the Google Play beta either by following this link, OR
B) By going to the Meraki app play store listing here from your mobile device, and selecting “Join” on the beta section (please note it may take up to 10 minutes for the enrollment to finish, and the update to be made available).
Q: Feature XYZ isn’t working! What do I do?
A: As this is a beta release, there are some features that may not be working quite as expected. To report bugs or unexpected behavior, please submit a Support case.
Q: I'd love to see XYZ feature! How do I let you know?
A: If a feature is missing but would make a good addition, or if Meraki should know about any other feedback, please submit a wish via Settings > Make a Wish.
Q: Can mobile app users log in to their account in other clusters (e.g. meraki.cn, meraki.ca)?
A: The Dashboard Mobile app only supports the meraki.com cluster currently, and is not supported for other clusters.