Cannot Add Devices Using Cisco Meraki Order Number

Entering a Cisco Meraki order number into the Claim tool will simultaneously claim all devices and licensing that are included in that order.

This being said, if any number of devices from an order has been already claimed, it will not be possible to claim the remaining devices using the order number. 

If you are unable to add a device(s) to your Dashboard Inventory using its Cisco Meraki order number, it will need to be added manually using the device serial number. The serial number can be found by checking the back of each device (Figure I). 

Figure I.