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Cisco Meraki Documentation

Subscription Feature Tier Upgrade

Overview

Subscription licensing provides customers with a simple, flexible way to consume and manage their solutions. This model is better aligned to customer outcomes to make it easier to consume their products while also meeting their growing business needs.  Customers can seamlessly change their features tier if they have the correct entitlement.  Subscription licensing allows customers to set feature tier at the product family level.  If a customer needs to make changes to their subscription to get the correct entitlement follow the Subscription - Licensing Changes.

When claiming a network into a subscription by default the product classes will be set to Essentials regardless of the entitlement the subscription has.

Change Feature Tier

1. To change a product class in a subscription, log into Meraki dashboard and navigate to Organization > Configure >Subscriptions & license info section.

Dashboard > Organization>  License Info

 

2. Proceed to select the Networks tab located at the top.  Search for the desired network name you want to change, and click on it.

Networks tab

3. Proceed to select the product class you would like to change to the new feature tier and extend the dropdown and you will see the current feature tier for that particular product class, there you will see the ability to Switch Tier.

Switch tier blue button under Feature Tier

4. Select the new feature tier and click Submit.

Blue dot check box next to tier, hit blue submit button

5. You will see that change takes place automatically in the dashboard.

Be careful when doing this because when you don't have the correct entitlements will cause an out-of-compliance action. For more information about out-of-compliance, check out this document - Subscription Licensing - Compliance.

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