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Cisco Meraki Documentation

Meraki Go - Web Portal


The Meraki Go Web Portal is designed for users to claim subscription keys and provide basic account information.

Navigating the Web Portal

  • Go to 
  • Login or create a new account to access the portal.
  • Select your account name in the top right corner of the portal to reach any pages referenced below.

Get the App

Provides links and a QR code to reach app stores for downloading the Meraki Go app to your mobile device.

Meraki Go - Get the app.png

View Products

Displays products claimed and associated with the current Meraki Go account. You will use this page to claim any additional Meraki Go subscription keys purchased.

This also serves as the home page upon logging into the Meraki Go Web Portal.

Meraki Go claim Products.png

Additional Subscriptions

As of October 7th, 2019, Meraki Go devices do not require subscription keys to operate.

The Meraki Go security appliance offers an optional Cisco Umbrella Security Subscription. This is available for purchase through Meraki Go authorized resellers and must be claimed into the web portal for this feature to be activated.

  • To claim your subscription key for this feature, navigate to the Hardware page, select the ribbon icon in the top right next to the "+" icon, select the "+" box, enter the 12-digit alpha-numeric code, and select "Add Subscription" to activate it.

Add subscription.png

Edit Account

Provides the capability to change account details such as name, email, password and company name. The company name serves as the Meraki Go organization name.

Meraki Go account creation.png

Contact Support

Provides a form used to create and submit a support request to Meraki Go Technical Support.
Mearki Go Submit request.png

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