Meraki Go
Meraki Go is a wireless networking solution designed for ease of management and remote administration.
Troubleshooting and Support
Meraki Go Troubleshooting GuideFrequently Asked Questions about Meraki Go products and instructions on resolving common issues. |
Contacting SupportMeraki Go Support is here to help with any questions or issues you may have. |
Support CommunityGet support from our Community for Meraki Go products. |
Meraki Go FAQGot a question about Meraki Go? Feel free to check here first. |
Meraki Go Troubleshooting ToolsThe Meraki Go App provides multiple Troubleshooting Tools to assist you in performing troubleshooting on your network. |
- Features
- This guide contains a list of features supported by the Meraki Go platform and how to configure, manage, and troubleshoot them.
- Configuring Notifications in Meraki Go
- Configuring VLANs in Meraki Go
- Homescreen Widgets for Meraki Go Mobile App
- Managing Multiple Sites with Meraki Go
- Meraki Go - Data Privacy and Protection
- Meraki Go - Move to Multi-Site
- Meraki Go - Site to Site VPN
- Meraki Go - Wired Networks (VLANs)
- Meraki Go Local Status Page
- Meraki Go WiFi Access Point Features
- Troubleshooting
- A collection of articles to help troubleshoot common problems on Meraki Go hardware. Network problems come in varying forms and degrees of difficulty. This guide acts as a collection of all Meraki Go troubleshooting articles. See the table below for a listing of all troubleshooting documents.
- Meraki Go Datasheets
- All Meraki Go datasheets
- Meraki Go - Creating and Deleting Wireless Networks
- Meraki go allows you to have four (4) wireless networks configured at once. This guide will walk you through creating and deleting those wireless networks.
- Meraki Go - Data Privacy and Protection
- Cisco Meraki is committed to protecting the data that our customers entrust to our cloud-hosted service. The General Data Protection Regulation (GDPR) introduces specific requirements that apply to companies established in the EU, or located anywhere in the world when processing personal data in connection with offering their goods or services to persons in the EU. For Meraki Go accounts hosted on the Meraki EU cloud service, Meraki has made improvements to its cloud-hosted service.
- Meraki Go - Decoding the LED Light
- Each Meraki Go WiFi access point is equipped with a multi color light that can be seen on the top right of each device to provide an easy at-a-glance status.
- Meraki Go - GS Switch Ports
- Your Meraki Go GS Switches come in 3 flavors with regards to how many ports they have: 8, 24, and 48 port variants. The Meraki Go App gives you the ability to configure these switch ports to suit your needs.
- Meraki Go - Guest Insights
- Meraki Go wireless access points offer the ability to gain insights about the people who walk by and come to, your small business, even if they don't connect to your WiFi, or come in to your business.
- Meraki Go - Guest Networks
- Many times when setting up a WiFi for your small business, you may want to provide WiFi for patrons and guests that come in. Meraki Go makes this as easy with a 1 tap configuration, allowing you to quickly spin up a Guest network that keeps the rest of your network safe.
- Meraki Go - GX Security Settings
- Each Meraki Go GX Security Gateway has an optional Security Subscription that can be purchased, powered by Cisco Umbrella. When this subsciption is purchased and applied, your Meraki Go GX Security Gateway can be enabled to use DNS based security measures to block certain types of traffic from your network.
- Meraki Go - How to configure PPPoE on a Security Gateway
- Meraki Go Security Gateways support configurations for Point to Point Protocol over Ethernet, or PPPoE. You may need PPPoE if your ISP requires a username and password to access your DSL connection. This document will walk you through how to do that.
- Meraki Go - Internet Connection Port
- When plugging your Meraki Go GS switch into your network, it will automatically determine which port has internet access, and lock down the configuration of that port. This document further explains that functionality.
- Meraki Go - Landing Pages
- Meraki Go wireless networks offer the ability to prompt users that are connecting to pass through a Landing Page. This is a way to provide a customized prompt that users will need to pass through to access the network.
- Meraki Go - Local Network Addressing
- Each Meraki Go Security Gateway comes preconfigured ready to run your network out of the box. This document explains how to modify the local address space the Security Gateway uses if that is a configuration change that is needed.
- Meraki Go - Multi-Admin Access
- Meraki Go organizations can be shared with multiple administrators to allow them full access to network data and control over settings for the organization.
- Meraki Go - Recommended Meraki Go Topology
- Your network can be set up many different ways. This document will explain the optimal way to configure your Meraki Go hardware for the best results.
- Meraki Go - Share Network Credentials
- Once you set up a Meraki Go network, you may want to share the network name and password so that people can easily connect to your network. Meraki Go makes this easy, with the Share Network Credentials feature.
- Meraki Go - Support
- Meraki Go Support is here to help with any questions or issues you may have. Meraki Go Support can be contacted either directly from the Meraki Go App, or the Meraki Go Portal
- Meraki Go - Usage Limits
- If you are worried about certain applications bogging down your network speeds, or using all of your bandwidth, Meraki Go offers Usage limits to ensure that applications stay within a configurable limit.
- Meraki Go - What is an SFP Port?
- All Meraki Go GS switches are equipped with SFP ports that all the use of fiber optic, copper, or direct attach (twinax cables).
- Meraki Go - What is PoE (Power over Ethernet)?
- Meraki Go GS switches come in multiple varieties (more information about the different kinds of GS Switches can be found here). Included in that is the option for PoE or non-PoE versions of the switches. This document will explain what PoE is, and when it is necessary.
- Meraki Go - When Bridge Mode is not Available (Auto NAT)
- Certain configurations of your Meraki Go access point(s) may yield unexpected results. To help ensure that you are always getting the best performance and configuration of your Meraki Go device, the Meraki Go app has certain automatic safe guards.
- Meraki Go - Which Meraki Go GS is right for me?
- The Meraki Go GS line has multiple models available to fit all use cases. This document will explain the differences to help you guide your purchase.
- Meraki Go - Wired Networks (VLAN)
- Create, manage, and secure a wired network (or VLAN) on the GX product.
- Meraki Go - Wireless Meshing
- Meraki Go access points are capable of wirelessly meshing with each other when in the same account. The access points can be in one of two states when we consider wireless mesthing: Gateway, or Repeater.
- Meraki Go App - Mobile Device Requirements
- The Meraki Go app currently support both Android and iOS devices. In addtion to a compatible device, an active data connection will be needed to use the Meraki Go App...
- Meraki Go Onboarding
- If you have not yet added hardware to your account and configured it, you will need to go through onboarding.
- Meraki Go Security Gateway Port Forwarding
- Each Meraki Go Security Appliance can be configured to allow traffic from the internet to access your network under specific circumstances via Port Forwarding.
- Meraki Go Router Firewall / Router Firewall Plus Switch Ports
- Each Meraki Go Security Gateway comes with 5 ports, including 1 Power over Ethernet port. You can use these ports to plug in other network devices, such as a Meraki Go GS Switch, or Meraki Go GR Access Point, or plug clients directly in, such as a desktop or POS terminal.
- Meraki Go Accessories
- This guide houses articles regarding modules and accessories which work with Meraki Go devices.