An alert may appear on your AP detail page stating:
"This device is having difficulty contacting the Meraki Cloud. Please make sure your wired network allows outgoing connections to x.x.x.x and x.x.x.x on ports 443, 7734, 7351 and 7752."
When this happens, the AP icon (located in Dashboard under Wireless > Monitor > Access Points) turns yellow, the connectivity graph is green, and the AP does not download the latest firmware or configuration from the Meraki Cloud.
There are 3 possible reasons an AP will report this alert message:
To remedy the issue, please take the following steps.
If your AP is configured with a static IP address, please review our documentation regarding changing your static DNS settings.