Cisco Meraki MR Firmware Restrictions Overview and FAQ

Why are certain MR devices no longer eligible for firmware upgrades? 

Meraki regularly evaluates our product offerings to ensure we provide the best possible support and value to our customers. In few cases, End-of-Sale devices, such as the MR devices affected by this change, may not be eligible for future firmware upgrades due to hardware limitations and the capacity requirement from new features. 

When is MR31.1.x planned for shipment?  

The MR31.1.x beta release is scheduled for May 21, 2024, with the stable release of the firmware version is expected around six months later, in November or December 2024.

What will happen if I attempt to upgrade my firmware after the beta release of MR31.1.x, or if I have a scheduled upgrade?

After the beta release on May 21, 2024, the Firmware Upgrades page will allow to set your network to MR31.1.x or newer. Affected devices will upgrade to their latest supported version of MR30.x. The AP status page will display the running MR30.x build. Documentation for the max-supported firmware will be updated to reflect the same. 

What does this mean for my MR performance and security?  

New features in MR31.1.x or higher will not apply to older devices, including all Wi-Fi 5 Wave 2 APs and older SKUs. However, your current MR30.x firmware will continue to function with its existing functionality and features.

What about newer features that are added in MR31.1.x firmware version? 

New features will be applicable for APs that support this firmware version, specifically Wi-Fi 6 and newer APs. Wi-Fi 5 Wave 2 and older APs cannot use these features. Check the feature documentation if your network has mixed-generation APs.

What are my options if I want to upgrade devices?

Cisco Meraki has an expansive wireless portfolio consisting of several current-generation models that help address varied use cases and scenarios. You will have several options to choose from, depending on your specific needs and priorities. Contact your Cisco Meraki sales representative for more information. You can view all current-generation appliances here. 

After the beta release date, why does the dashboard show “MR31.x.x” in the version limits table? 

Meraki is adopting a new firmware version process. Meraki will support two different firmware releases for MR APs. For example, with MR31, two firmware releases will be introduced.

1. MR31.1.x  

2. MR31.2.x  

This format will continue with MR32.1.x, MR32.2.x, and beyond. The firmware releases will follow a new release schedule, which will be reflected in the 'Firmware Upgrades' section of the dashboard.

What will happen to devices attached to a template updated to R31.1.x or later? 

Devices will only run their latest supported version of MR30.x. If a template updates to MR31.1.x or newer, these legacy devices will not update, and the AP details page will display the running MR30.x build. This is similar to Wi-Fi 5 Wave 1 APs, which are restricted to the MR26.x firmware version as documented here.

Who can I reach out to if I have more questions about this change? 

Contact Meraki Technical Support with any questions or reach out to your Cisco Meraki sales representative if you are interested in upgrading your
MR devices.