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Cisco Meraki

MV Cloud Archive

Overview

Featuring integrated solid-state storage onboard every camera, the MV product line has revolutionized the typical surveillance architecture by eliminating the need for a network video recorder (NVR) or other storage servers. Using optimized retention tools in the management dashboard, users can make informed decisions about balancing video quality with their organizational retention needs, ensuring they achieve the perfect balance.

Still, there are times when legal requirements or other regional regulations may necessitate longer durations of continuous 24/7 recording or off-site backup. Cloud archiving options for MV cameras fill in these gaps by allowing for 30, 90, 180, or 365 days of continuous backup recording.

Archive Specifications

  • All MV models are supported.
  • Supports only the following Quality and Retention Settings:
    • MV12/22/52/72
      • 720p in both Standard and Enhanced Quality
      • 1080p in only Standard and Enhanced Quality
    • MV32: 1080x1080 on the MV32 in Standard Quality
  • Video playback and exporting of video from cloud archive.
  • Required upload bandwidth of >1 Mbps per camera.

Data Regions

Cloud archival data regions for cameras are determined based on the region chosen during Dashboard Organization creation. This process is documented here. Below is a table that outlines these data regions.

 

Organization Data Region Cloud Archival Data Region
North America United States

South America

United States
Europe Netherlands
Asia Singapore

How Does Cloud Archive Work?

  • Once the Cloud Archive license is applied, the camera will start recording footage to the cloud for that 30, 90, 180, or 365 days of 24/7 recording.
  • It will not upload or back up footage previously stored on the camera before the license was applied.
  • Copies of the video are stored on both the camera and the cloud. The on-camera recording does not change. 
  • Video files stored in the cloud are always continuous, 24/7 footage.
  • The dashboard prioritizes the camera over the cloud for video retrieval (unless the camera is unreachable by the cloud or the timestamp of the requested video file is older than what is supported).
  • If the camera goes offline, it will still record footage as long as it has power, but the cloud will not back up this footage until it regains a connection to the WAN.

Note: During a WAN outage, a camera will only cache the last 30 minutes of video files for the cloud archive. Once connectivity is re-established, the camera will upload the cloud archive backlog. The camera's edge storage is not impacted during this type of outage.

camera_online.png

When cloud archive is enabled on a camera, and the camera is online, the data flow will follow the standard path: local and remote viewing devices will pull video directly from the camera's edge storage. A backup video file is stored in the cloud but not utilized in this case.

camera_offline.png

When the camera is offline, or the timestamp for the video file exceeds the camera's edge storage capacity, all video will be viewed as a remote stream, with the viewing devices retrieving video data from the cloud.

How to Configure

The following steps will enable a cloud archive for a Meraki MV.

Note: The recommended MV firmware for cloud archive is MV 3.22 or higher

  1. Claim your MV cloud archive license by going to Organization> Configure > License.
  2. Select Cameras > Monitor > Cameras and select a camera from the list.
  3. Select Settings > Quality and Retention and select "Assign Cloud Archive License."

assign_license.jpg

  1. Choose a license from the available pool and select Assign.

     cloud_pool.jpg

The Cloud Archive Licenses added using the camera settings page will reflect on the Organization's license Info page.

What happens when I remove the assigned Cloud Archive license?

When a cloud archive license is removed from the camera, the Cloud Archive functionality will continue to work for 24-hours from the time of un-assigning the license. This is meant to allow changes to your cloud-archive retention period without losing the previously stored video. This is also shown as a warning when removing the licenses. 

Screen Shot 2020-06-22 at 3.16.03 PM.png

For 24 hours after the Cloud Archive license is removed, the following Quality and Retention settings will be grayed out and cannot be changed:

  • Motion-Based Retention 
  • Recording Schedule 
  • Video Quality

What happens when Cloud Archive licenses expire?

Since Cloud Archive licenses are assigned to each camera, they do not contribute to the single organization-wide license expiration even when using Meraki co-term licensing model. When the term associated with your Cloud Archive license expires, the license is invalidated, and the camera associated will stop backing up the video. 

Cloud Archive User Interface

Below are a few changes to the Meraki dashboard when cloud archival is enabled.

The camera's timeline bar will have a second blue bar indicating the video is being uploaded to the cloud.

cloud_timeline.jpg

The streaming indicator will be a blue cloud when the video is pulled from the cloud archive.

cloud_archive_button.jpg

The same will be seen on the new Meraki Vision portal. See blue bar below. 

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