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Cisco Meraki Documentation

Audio Recording

Overview

This article outlines how to enable audio recording on Meraki MV2, MV12, MV22, MV32, MV52, MV72, MV13, MV23, MV33, MV53X, MV63, MV73, MV93, and MV84X MV security cameras. 

Enabling Audio Recording

For optimal performance, Meraki Support recommends running the latest available build (MV 3.34 or later).

For MV2, audio recording is supported on firmware build MV4.14 or later

For MV63/MV93 cameras, audio recording is supported on firmware build MV5.1 or later 

Certain jurisdictions regulate or prohibit audio recording. It is the responsibility of the camera operator to comply with all applicable laws.

  1. Navigate to Cameras > Monitor  > Cameras.
  2. Select the desired camera from the camera list.
  3. On the Settings tab, select Quality and Retention. 
  4. Toggle Audio recording to "Enabled".

This image is displayed to guide users on enabling audio recording for a selected camera.

Enabling audio recording reduces the video bitrate by 64 kbps to avoid affecting the video retention period.

Meraki MV cameras with audio recording enabled will display a purple LED. 

Audio playback capabilities

Audio playback is supported when streaming live or historical video on the Meraki dashboard, as well as the playback of exported footage.

Audio playback is also available on Video walls using the following steps: 

  • Navigate to a Video wall
  • Right click on the video tile for which the audio playback is required
  • Click on "Show Controls"
  • The following image shows the audio option for a tile in a video wall (If the audio recording is disabled, the audio option will be grayed out)

The image is displayed to show the audio option for a video wall tile, indicating that the audio option is grayed out when audio recording is disabled.

There may be a slight delay in audio playback when you view video with audio recording enabled.

Effective Recording Range

The environment where the camera is placed greatly affects the effective recording range. In a quiet room, the microphone can capture conversations up to 10 feet away. Audio recorded beyond 10 feet may be hard to hear. In a noisy room, conversations may be inaudible even at distances less than 10 feet.

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