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Cisco Meraki

MX85 Series Hardware Installation Guide

The network performance benchmarks listed in the KB are target numbers based on initial testing and can change on further testing. 

About this Guide

This guide provides instruction on how to install and configure your MX85 series device. This guide also provides mounting instructions and limited troubleshooting procedures. For more MX device installation guides, refer to the MX installation guides section on our documentation website.

Product Overview

The Meraki MX85 is an enterprise security appliance designed for distributed deployments that require remote administration across Medium branch environments. It is ideal for network administrators who demand both ease of deployment and a state-of-the-art feature set. The Meraki Dashboard allows for simple and easy deployment of the MX85 with minimal pre-configuration in almost any location.

 

MX85 Ports - Documentation.png

 

Features

The MX85 provides 4 dedicated WAN uplinks, 2 1GbE SFP ports and 2 RJ45 1GbE ports. The LAN ports include 8 RJ45 1GbE ports, and 2 SFP ports. The MX85 is ready for deployment in a variety of enterprise environments. MX85 appliance provides the following features:

  • Managed via Cisco Meraki Dashboard

  • Automatic Firmware upgrades

  • WAN Link Balancing

  • Automatic WAN Failover

  • SD-WAN over Meraki AutoVPN

  • L3/L7 Stateful Firewall

  • Geo based firewall rules

  • 1:1 and 1:Many NAT

  • Configurable VLANs / DHCP support

  • Static Routing

  • Client VPN endpoint

  • Meraki AutoVPN and L2TP/IPSec VPN endpoint

  • Active Directory integration

  • Content Filtering

  • Malware Protection (AMP) w/ optional Threat Grid integration

  • IDS/IPS protection 

  • Custom Traffic Shaping

  • Historical Client Usage statistics

  • Netflow support

  • Syslog integration

  • Remote Packet Capture tools

Context and Comparisons 

  MX85 MX95 MX105
Dual WAN Uplinks Yes Yes Yes
Stateful Firewall Throughput 1 Gbps 2 Gbps 3 Gbps
Maximum site-to-site VPN Throughput 500 Mbps 800 Mbps 1 Gbps
Advanced Security Throughput 800 Mbps 1 Gbps 1.5 Gbps
PoE+ Capabilities  Yes, 1x RJ45 / 1 Gigabit Ethernet port Yes, 1x RJ45 / Multigigabit Ethernet port Yes, 1x RJ45 / Multigigabit Ethernet port
Recommended Use Cases

Small to midsize branch office or retail location with 250 users

Mid to large enterprise locations with 500 users

Mid to large enterprise locations with 750 users

Physical Specifications

 

MX85

MX95

MX105

SFP+ WAN Interfaces

2 x GbE SFP

1 x GbE (RJ45)

1 x GbE with PoE+

2 x 10GbE SFP+

1 x 2.5GbE RJ45

1 x 2.5GbE with PoE+

2 x 10GbE SFP+

1 x 2.5GbE RJ45

1 x 2.5GbE with PoE+

LAN Interfaces - RF45

8 x GbE (RJ45)

4 x GbE (RJ45)

4 x GbE (RJ45)

LAN Interfaces - SFP

2 x GbE (SFP)

N/A

N/A

LAN Interfaces - SFP+

N/A

2 x 10 GbE (SFP+)

2 x 10GbE(SFP+)

Mount Type

1U rack

1U rack

1U rack

Dimensions (h x d x w)

1.7” x 9.8“ x 19”

(43.8 mm x 250 mm x 484.6 mm)

1.73” x 11.2“ x 19”

( 44 mm x 285.2 mm x 484.6 mm)

1.73” x 12.4“ x 19”

( 44 mm x 315 mm x 484.6 mm)

Weight

8.2 lb (3.7kg)

6.99 lb (3.17kg)

10.74lbs (4.87kg)
2 Fans and 2 PSUs inserted
 

Power Supply

Internal 100-220V / 50Hz to 60Hz AC

Internal 100-220V / 50Hz to 60Hz AC

Modular 100-220V 50/60Hz AC

2 x 150WAC PSU

Power Load (idle/max)

12W / 55W

42W / 109W

53W / 123W

Operating Temperature

32°F to 104°F

(0°C to 40°C)

32°F to 104°F

0°C to 40°C

32°F to 104°F

0°C to 40°C

Storage and Transportation Temperature

-4°F - 158°F

-20°C - 70°C

-4°F - 158°F

-20°C - 70°C

-4°F - 158°F

-20°C - 70°C

Humidity

5% to 95%

5% to 95%

5% to 95%

Accessories

The Cisco Meraki MX85 supports pluggable optics for high-speed backbone connections between wiring closets or to aggregation switches. Cisco Meraki offers several standards-based Gigabit and 10 Gigabit pluggable modules. Each appliance has also been tested for compatibility with several third party modules.  

Accessory Description
MA-PWR-CORD-US 1x AC Power Cable, US plug
MA-PWR-CORD-EU 1x AC Power Cable, EU plug
MA-PWR-CORD-UK 1x AC Power Cable, UK plug
MA-PWR-CORD-AU 1x AC Power Cable, AU plug
MA-RCKMNT-KIT-1 Rack mount screws kit

Note: Please refer to meraki.com for additional single-mode and multi-mode fiber transceiver modules

Product View and Physical Features

Front Panel

MX85_FrontView@4x.png

Status Indicators

The MX85 uses LEDs to inform the user of the device's status. When the device powers on, all the Internet LEDs flash twice. Additional functions are described below, from left to right.

Function LED Status Meaning
Power Solid orange Power is applied
  Rainbow colors Unit is attempting to contact the Cloud
  Flashing white Operation is in progress
  Solid white Fully operational
HA status Off No HA available
  Orange Initial link
  Flashing orange High availability not complete
  Green HA available

Back Panel

MX85_BackView@4x (1).png

Please note that the serial number is located on the product label at the back panel of the MX85.

Reset button Insert a paper clip if a reset is required.
  • A brief, momentary press: To delete a downloaded configuration and reboot.
  • Press and hold for more than 10 seconds: To force the unit into a full factory reset.

Mounting Recommendations

When installing the appliance, make sure that there is sufficient space between the rear of the rack and other obstacles to ensure adequate airflow. Ventilation is from side to side not from front to back. This MX security appliance requires a minimum of 10mm clearance between the venting holes and any obstruction.

Safety and Warnings

 

Warning: The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing, installing, or removing system components.

 

 

Caution: The Optical Transceiver product should use UL listed, and Rated Laser Class I, 3.3Vdc.

 

 

These operations are to be taken with respect to all local laws. Please take the following into consideration for safe operation:

  • Power off the unit before you begin. Read the installation instructions before connecting the system to the power source. 
  • Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.
  • Read the mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system.
  • This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 15 A, 125 Vac, or 10A, 240 Vac.
  • Please only power the device with the provided power cables to ensure regulatory compliance.

Pre-install Preparation

You should complete the following steps before going on-site to perform an installation.

Configure your Dashboard Network

The following is a brief overview only of the steps required to add an MX to your network. For detailed instructions about creating, configuring and managing Meraki networks, refer to the online documentation (documentation.meraki.com).

  1. Login to http://dashboard.meraki.com. If this is your first time, create a new account.
  2. Find the network to which you plan to add your MX or create a new network.
  3. Add your MX to your network. You will need your Meraki order number (found on your invoice) or the serial number of each MX, which looks like Qxxx-xxxx-xxxx, and is found on the bottom of the unit. You will also need your Enterprise license key, which you should have received via email.
  4. Go to the map / floor plan view and place each MX on the map by clicking and dragging it to the location where you plan to mount it.

Check and Set Firmware

To ensure your MX performs optimally immediately following installation, it is recommended that you facilitate a firmware upgrade prior to mounting your MX.

  1. Attach your MX to power and a wired Internet connection.
  2. The MX will turn on and the power LED will glow solid orange. 
  3. If the unit requires an upgrade, the power LED will begin blinking white until the upgrade is complete, at which point the LED will turn solid white. You should allow at least a few minutes for the firmware upgrade to complete, depending on the speed of your internet connection.

Check and Configure Upstream Firewall Settings

If an upstream firewall is already in place, it must allow outgoing connections on particular ports to particular IP addresses. The most current list of outbound ports and IP addresses for your particular organization can be found on the firewall configuration page in your dashboard

Connecting to WAN

All Meraki MX devices must have an IP address. This section describes how to configure your local area network before you deploy it. A local management web service, running on the appliance, is accessed through a browser running on a client PC. This web service is used for configuring and monitoring basic ISP/WAN connectivity.

Setting up a Static IP Address

To ensure that the client PC is redirected to the local web service in the following step, you must disable all other network services (ex: wi-fi) on your client machine.

Do the following to configure basic connectivity and other networking parameters:

  1. Using a client machine such as a laptop, connect to one of the LAN ports of the MX.
  2. Using a browser on the client machine, access the appliance's built-in web service by browsing to http://setup.meraki.com. (You do not have to be connected to the Internet to reach this address)
  3. Click Uplink configuration under the Local status tab. The default credentials use the device serial number as the username, with a blank password field.
  4. Choose Static for the IP Assignment option.
  5. Enter the IP address, subnet mask, default gateway IP and DNS server information.

Setting up a DHCP IP Address

By default all MX devices are configured to DHCP from upstream WAN / ISP servers. Simply plug the MX's WAN / Internet port to your upstream circuit and wait a few minutes for the unit to negotiate a DHCP address.

When the WAN connection is fully enabled, Internet LED 1 will turn green.

Additional Settings

Please note that all these settings below are accessible only via the local management console.

Setting VLANs

If your WAN uplink is on a trunk port, choose VLAN tagging > Use VLAN tagging and enter the appropriate value for VLAN ID for your network.

Setting up a Secondary WAN Interface on the MX85 

The MX85 comes with four dedicated Internet ports, only two can be used at a time.  They can be configured under Security & SD-WAN > Monitor > Appliance Status in the Uplink tab.

Setting PPPoE

PPPoE authentication may be required if you are connecting MX device to a DSL circuit. You need to know your authentication option and credentials (supplied by your ISP) in order to complete these steps.

  • Choose Connection Type > PPPoE.
  • Select your Authentication option.
  • If you select Use authentication, enter appropriate values for Username and Password.

Web Proxy Settings

These settings take effect if the MX device has to fall back to using HTTP to contact the Cloud Controller. By default, web proxy is disabled. To enable web proxy, do the following:

  • Choose Web proxy > Yes.
  • Enter values as appropriate for Hostname or IP and Port.
  • If you require authentication, choose Authentication > Use authentication, and enter appropriate values for Username and Password.

To apply all configuration settings to the appliance, be sure to click Save Settings at the bottom of the page.

Configuring Physical Link Settings

To configure physical link settings on the Ethernet ports, click Local status > Ethernet configuration. You can enable half duplex, full duplex, and autonegotiation, as well as set 10- or 100-Mbps data rates.

Basic Troubleshooting

The following steps can be used for troubleshooting basic connectivity issues with your MX.

  • Reset the MX
  • Factory reset the MX by holding the factory reset button for 5 seconds
  • Try switching cables, or testing your cable on another device

 

Reference https://documentation.meraki.com/MX for additional information and troubleshooting tips.

If you are still experiencing hardware issues, please contact Cisco Meraki support by logging in to dashboard and using the Help option near the top of the page, then opening and email case or calling using the contact information on that page.

Warranty

MX Warranty coverage periods are as follows:

MX (e.g. MX85) Lifetime

Full lifetime hardware warranty with next-day advanced replacement included. 

MX Accessories 1 Year

The following are considered accessories:

SFP Modules, all mounting kits and stands, interface modules, additional power cords

Note: The above table is a general guideline for warranty terms and is not final. Warranty terms are subject to printed warranty information on the relevant online Meraki data sheets.

If your Cisco Meraki device fails and the problem cannot be resolved by troubleshooting, contact support to address the issue. Once support determines that the device is in a failed state, they can process an RMA and send out a replacement device free of charge. In most circumstances, the RMA will include a pre-paid shipping label so the faulty equipment can be returned.

In order to initiate a hardware replacement for non-functioning hardware that is under warranty, you must have access to the original packaging the hardware was shipped in. The original hardware packaging includes device serial number and order information, and may be required for return shipping.

Meraki MX85 devices have been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. A digital device that is marketed for use in a residential environment notwithstanding use in commercial, business and industrial environments.

 

Additional warranty information can be found on: https://meraki.cisco.com/support#process:warranty

Support and Additional Information

If issues are encountered with device installation or additional help is required, contact Meraki Support by logging in to dashboard.meraki.com and opening a case by visiting the Get Help section.

  • The equipment is intended for industrial or other commercial activities.
  • The equipment is used in areas without exposure to harmful and dangerous production factors, unless otherwise specified in the operational documentation and/or on the equipment labeling.
  • The equipment is not for domestic use. The equipment is intended for operation without the constant presence of maintenance personnel.
  • The equipment is subject to installation and maintenance by specialists with the appropriate qualifications, sufficient specialized knowledge, and skills.
  • Rules and conditions for the sale of equipment are determined by the terms of contracts concluded by Cisco or authorized Cisco partners with equipment buyers.
  • Disposal of a technical device at the end of its service life should be carried out in accordance with the requirements of all state regulations and laws.
  • Do not throw in the device with household waste. The technical equipment is subject to storage and disposal in accordance with the organization's disposal procedure.
  • The equipment should be stored in its original packaging in a room protected from atmospheric precipitation. The permissible temperature and humidity ranges during storage are specified in the Operation (Installation) Manual.
  • Transportation of equipment should be carried out in the original packaging in covered vehicles by any means of transport. The temperature and humidity during transportation must comply with the permissible established ranges of temperature and humidity during storage (in the off state) specified in the Operation Manual (Installation).

For additional information on Meraki hardware and for other installation guides, please refer to documentation.meraki.com.

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