AI Assistant for Networking - Product Updates

A changelog of the latest product updates for the AI Assistant for Networking.

More complete organization-wide results: Client inventory now follows pagination across the organization, while VLAN inventory answers communicate their coverage explicitly.
Improved scope and intent handling: Organization inventory, router firmware history, switch access policy, QoS, and VLAN questions are routed to more appropriate data sources.
Expanded support-case assistance: Users can ask about existing open support cases, alongside improvements to support escalation conversations.
Clearer workflow confirmations: Automated workflows now provide richer confirmation details before the user approves execution.

More accurate alert summaries: Ongoing alerts are now included in bounded time windows, invalid alert counts are suppressed, and partial results are represented more clearly.
New investigation visualizations: Deep Reasoning reports can present time-series trends and event timelines, including firmware-upgrade events.

Improved client inventory results: Client questions now handle wired, wireless, Apple, Android, and other operating-system filters more consistently.
Dashboard navigation: Deep Reasoning investigations can use curated Dashboard destinations, reducing incorrect or unavailable navigation links.
Support-case workflows: Support-case creation was updated while preserving explicit user confirmation before a case is submitted.

Expanded wireless troubleshooting: AI Assistant can analyze connection failures by access point and client across association, authentication, DHCP, and roaming events.
Deeper wireless insights: Responses now provide clearer interpretation of channel utilization, co-channel interference, RF health, client health scores, and neighboring access points.
Users can ask for their open support cases, follow up by case name or number, and navigate to closed cases in Dashboard.
Deep Reasoning mode is now available in public beta, enabling more comprehensive, multi-step network investigations with structured findings, supporting evidence, and recommended next steps.

Multimodal Image Upload is now GA in AI Assistant, enabling users to upload screenshots and diagrams to get instant explanations, grounded validation against Dashboard data, and faster troubleshooting - without translating visuals into text.

A new Stop button is now available, allowing you to interrupt a query while a response is being generated.
AI Assistant now streams its reasoning steps while generating responses, improving transparency into how answers are produced.

The AI Assistant is now generally available to all customers in Dashboard (except for China, India, and FedRAMP Clouds).
New prompt categories are added for easier discovery of supported user queries.

Introducing the Generative UI Agent - AI Assistant responses now dynamically adapt into custom UI outputs tailored to your needs.
Support Case Summaries are now live in the AI Assistant - quick, clear updates on your Meraki cases, all in one place.

Public beta now opened to Asia and Canada orgs for opt-in via Early Access (India and China future)
AI Assistant now recognizes universal entity names such as device names
Quality improvements in responses

Public beta now opened to EMEA orgs for opt-in via Early Access
No more wait list - immediate access for all Org admins to the public beta when Opting-in on the Early Access page.

We’ve rolled out a new update to make the AI Assistant even more helpful and accurate:

Smarter responses to fuzzy questions
- We’ve improved the underlying model to better understand unclear or incomplete questions. If you’re not sure how to phrase something, the assistant will do a better job recovering your intent and guiding you to the right answer.
Expanded knowledge
- The assistant now has access to all public documentation from documentation.meraki.com, giving you broader and more complete coverage across Cisco Meraki products.
Better answers for product details and steps
- We’ve made significant improvements to how the assistant understands and retrieves information from tables, and how it reasons across multiple articles. Expect more accurate product descriptions, clearer recommendations, and more complete step-by-step answers.

The AI Assistant is learning and continuously evolving - keep checking this page for frequent updates.

Comparison with Dashboard
- For some queries, AI Assistant may choose to use different time ranges and filter criteria than Dashboard.
Data & Scale
- For large result sets, the AI Assistant returns the top 10 records by default. You can prompt it for more info.
Multi-Turn Conversations
- The AI Assistant takes context of previous questions into consideration. If you do not want to include that context, start a new session.