AI Assistant for Networking - Product Updates

A changelog of the latest product updates for the AI Assistant for Networking.

The AI Assistant is now generally available to all customers in Dashboard (except for China, India, and FedRAMP Clouds).
New prompt categories are added for easier discovery of supported user queries.

Introducing the Generative UI Agent - AI Assistant responses now dynamically adapt into custom UI outputs tailored to your needs.
Support Case Summaries are now live in the AI Assistant - quick, clear updates on your Meraki cases, all in one place.

Public beta now opened to Asia and Canada orgs for opt-in via Early Access (India and China future)
AI Assistant now recognizes universal entity names such as device names
Quality improvements in responses

Public beta now opened to EMEA orgs for opt-in via Early Access
No more wait list - immediate access for all Org admins to the public beta when Opting-in on the Early Access page.

We’ve rolled out a new update to make the AI Assistant even more helpful and accurate:

Smarter responses to fuzzy questions
- We’ve improved the underlying model to better understand unclear or incomplete questions. If you’re not sure how to phrase something, the assistant will do a better job recovering your intent and guiding you to the right answer.
Expanded knowledge
- The assistant now has access to all public documentation from documentation.meraki.com, giving you broader and more complete coverage across Cisco Meraki products.
Better answers for product details and steps
- We’ve made significant improvements to how the assistant understands and retrieves information from tables, and how it reasons across multiple articles. Expect more accurate product descriptions, clearer recommendations, and more complete step-by-step answers.

The AI Assistant is learning and continuously evolving - keep checking this page for frequent updates.

Comparison with Dashboard
- For some queries, AI Assistant may choose to use different time ranges and filter criteria than Dashboard.
Data & Scale
- For large result sets, the AI Assistant returns the top 10 records by default. You can prompt it for more info.
Multi-Turn Conversations
- The AI Assistant takes context of previous questions into consideration. If you do not want to include that context, start a new session.