AI PCAP Analyzer
AI Notice
At Cisco, we appreciate that Artificial Intelligence (AI) can be leveraged to power an inclusive future for all. We also recognize that by applying this technology, we have a responsibility to mitigate potential harm. That is why Cisco adheres to our Responsible AI Framework (the “Framework”), which is based on six principles of Transparency, Fairness, Accountability, Privacy, Security and Reliability. Cisco translates these principles into product development requirements which ultimately form part of the product development lifecycle alongside our Security by Design, Privacy by Design, and Human Rights by Design processes.
Please note that any information generated by our trained AI model will be marked with “AI-Generated”.
In the US region, Proactive PCAP files may be used to train the AI/ML
MR Advanced license is required to use the Proactive PCAP feature. See Licensing Requirements for more information.
Cloud Monitoring for Wireless Access Points do not support the Proactive PCAP feature.
Pre-Requisites
MR Advanced license
Proactive PCAP must be enabled
Firmware - Latest MR 32.1 or later
Supported AP – Cisco Cloud Managed Wi-Fi 6 AP or newer
How to Access AI PCAP
Stored Capture
Via the left-hand menu:
Assurance > Tools > Packet Capture/Intelligent Capture (Make sure you have selected “For Access Points”)
Then Stored Captures
Client 360
Select the client to review. When the client 360 view opens, if there is an issue that the AI Analyzer has information on, you will see “sparkles” on the icon
While viewing the error select AI PCAP analysis to open a side drawer. From here, you can download the PCAP, view suggested actions to resolve the issue, and have the option to view the packet capture in the embedded analyzer
PCAP and AI Highlighter
Select a stored capture to view:
From the webpage, you have the ability to do analysis of the capture manually, or you can enable the AI Highlighter.
When you enable the AI Highlighter toggle, instead of seeing the color scheme based on the profile, we will highlight the packets that are exhibiting the issue and provide a summary of what the AI has determined to be the issue.
Packet Flow
While looking the AI summary, you have the ability open up Packet Flow, to get a visible representation of what step the client is failing at.
