When you originally create an account on dashboard.meraki.com you are asked to enter basic information to setup your account such as name, company, email, password, address, and phone number. Over time it is possible that network ownership may change. Ownership changes require dashboard login under 'owner' credentials. Typically, this is the email address originally used to setup the network. Next, follow the steps detailed below.
SAML (Security Assertion Markup Language) can be used with the Cisco Meraki Dashboard to provide external authentication of users and a means of SSO (Single Sign-On). This article will provide an overview of how SAML works with Dashboard, configuration instructions in Dashboard, and information required to configure SAML with external platforms.
If a user's password is entered incorrectly the number of times defined in Organization >Settings >Security > Account lockout, the user will not be able to log into the dashboard. When attempting to access Dashboard, they will receive an error message indicating "This account has been locked after too many failed login attempts."
Two Factor Authentication (TFA) is an important security mechanism, and cannot be disabled by Cisco Meraki without positively identifying the account owner. There are two methods available to ensure access is not lost: a backup phone number (with SMS auth), and a list of one time codes (with Google Authenticator).
Administrators can require two-factor authentication (2FA) for logging in to Dashboard. One of the options available to users is the Google Authenticator. This service is useful because it can provide two-factor authentication regardless of SMS service. This article walks through the necessary steps to configure two-factor authentication using Google Authenticator.
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