Cisco Meraki Canada Region

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Cisco Meraki provides centralized visibility and control over your Meraki wired and wireless networking hardware: without the cost and complexity of wireless controllers or overlay management systems. The Cisco Meraki Canada Region extends the same powerful service to our customers in Canada who wish to store their data locally. The Cisco Meraki Canada Region is supported exclusively by data centers located in Canada and offers data protection, privacy, and security while enabling customers to securely protect their data.

Availability

Cisco Meraki Canada Region is generally available for our customers in Canada. The products and features supported are different than the other global regions. Please use "United States" region if you wish to have full Meraki portfolio support, or reach out to Meraki sales representative for more information. The section below contains the list of supported products and functionalities for Cisco Meraki Canada Region.

Supported Products

Currently, Meraki Canada Region supports the following products:

Cisco Meraki MR Wireless Access Points with Ent and Adv licenses, recommend firmware version 28.1 or higher
Cisco Meraki MS Switches with Ent and Adv licenses, recommend firmware version 15.1 or higher
Cisco Meraki MX Security & SD-WAN Appliances with Ent and Adv Sec¹ license, recommend firmware version 16.4 or higher
Cisco Meraki MV Smart Cameras (except Meraki Vision Portal and Display)
Cisco Meraki MT Sensors Solutions
Cisco Meraki MG Cellular Gateways

¹If you choose to enable features under the Adv Sec license supported by other Cisco business units (e.g. Umbrella DNS Integration), certain data will be sent to such business unit and subject to their processing.

Creating Organizations in the Meraki Canada Region

Important: The accounts and organizations created in the Canada region are stored locally within the country, and can only be accessed through Canada dashboard (dashboard.meraki.ca).

To get started, go to the Canada dashboard (https://dashboard.meraki.ca), select "Canada" from the drop-down list to create your organization on the Canada cluster.

For full instructions on how to create a new organization, please refer to Creating a Dashboard Account and Organization.

Accessing Meraki Canada Region Dashboard

Important: Since Canada region is isolated from the other regions, the account information is stored within Canada region only. To access the Meraki Canada Region Dashboard, you have to log onto https://dashboard.meraki.ca

Migrating Existing Organizations, Networks, or Devices to the Canada Region

To move your organization to the Canada Region, create your organization and networks in the Canada Region, unclaim the devices in the original organization. Then, reclaim the devices in the new organization in Canada Region. All configuration settings will need to be manually created. To move your current licenses between organizations, please reach out to Meraki Support by opening a support case.

Frequently Asked Questions

1. Are normal Meraki Admin accounts shared with Canada admin accounts? Can I see my Canada Organizations and Non-Canada Organizations on the same dashboard/logged into the same account?

No. The accounts created on the Canada dashboard are totally separate from non-Canada accounts and do not cross over or share any information or org membership information.