Cisco Meraki Canada Region
Cisco Meraki provides centralized visibility and control over your Meraki wired and wireless networking hardware, without the cost and complexity of wireless controllers or overlay management systems. The Cisco Meraki Canada Region extends the same powerful service to our customers in Canada who wish to store their data locally. The Cisco Meraki Canada Region is supported by data centers located in Canada and offers data protection, privacy, and security while enabling customers to securely protect their data.
Availability
Cisco Meraki Canada Region is generally available for our customers in Canada. The products and features supported are different than the other global regions, please refer to the section below.
Supported Products
Currently, Meraki Canada Region supports the following products:
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Cisco Meraki MR & CW Wireless Access Points with Enterprise and Advanced licenses
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Cisco Meraki MS & Catalyst-M Switches with Enterprise and Advanced licenses
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Cisco Meraki MX Security & SD-WAN Appliances with Enterprise, Advanced Security1 and SD-WAN Plus1 licenses
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Cisco Meraki Z-Series Teleworker Gateway with Enterprise and Secure Teleworker1 licenses
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Cisco Meraki MI Insight1
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Cisco Meraki MV Smart Cameras (excluding Meraki Display)
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Cisco Meraki MT Sensors Solutions
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Cisco Meraki MG Cellular Gateways
1If you choose to enable features under the MX/Z Advanced Security, SD-WAN Plus and MI licenses which are supported by other Cisco business units (e.g. Umbrella DNS, ThousandEyes Integration, etc), certain data will be sent to such business unit and subject to their processing. For more information, visit our Trust page.
Note: Per-Device and Subscription Licensing, and Cloud monitoring for Catalyst are currently not supported in the Meraki Canada Region.
Creating Organizations in the Meraki Canada Region
Important: The accounts and organizations created in the Canada region are stored locally within the country, and can only be accessed through Canada dashboard (dashboard.meraki.ca). If you have organizations and networks created in other regions, they must be managed separately. For more details, refer to the FAQ section on this page.
To create your organization in the Meraki Canada Region:
- Go to the Meraki dashboard (https://dashboard.meraki.com)
- Select the "Canada" region
- Under Data Center Location, choose "Canada Hosted Cloud", then click "Next"
For full instructions on how to create a new organization, please refer to Creating a Dashboard Account and Organization.
Accessing Meraki Canada Region Dashboard
Important: Since Canada region is isolated from the other regions, the account information is stored within Canada region only. To access the Meraki Canada Region Dashboard, you have to log onto https://dashboard.meraki.ca
Accessing with Mobile App
1. Press the globe icon 
on the lower right
2. Select the "Meraki Canada" region
3. Confirm
Note: The selected region will be retained after the mobile app is updated. However, if the mobile app is removed and reinstalled, you will need to select the "Meraki Canada" region again. If you cannot log in using your credentials, please ensure you have selected the correct region.
Migrating Existing Organizations, Networks, or Devices to the Canada Region
To move your organization to the Canada Region, create your organization and networks in the Canada Region, unclaim the devices in the original organization. Then, reclaim the devices in the new organization in Canada Region. All configuration settings will need to be manually created. To move your current licenses between organizations, please reach out to Meraki Support by opening a support case.
Frequently Asked Questions
1. If I have organizations and networks in other regions, can I manage them together with the organizations and networks in the Canada region on the same dashboard?
No, the Canada region is specifically designed to operate as a separate region from other regions. As a result, organizations and networks in the Canada region must be managed independently through the dedicated Canada region dashboard at https://dashboard.meraki.ca. If you have organizations in multiple regions, you will need to manage them using their respective region-specific dashboards.
2. Are the Meraki admin accounts in other regions shared with Canada admin accounts? Can I see my Canada organizations and non-Canada organizations in Global Overview/MSP portal with the same login?
No. The accounts created on the Canada dashboard are totally separate from non-Canada accounts and do not cross over or share any information or org membership information. Global Overview/MSP portal only supports for organization within the Canada region, but not across with the other regions.