Cisco Meraki Canada Region
Overview
This article outlines the Cisco Meraki Canada Region, highlighting centralized cloud management, local data storage, and enhanced privacy for customers in Canada. It includes details on supported products and guidance for organizations choosing to host their Meraki networks within Canada.
Cisco Meraki provides centralized visibility and control over wired, wireless, and IoT infrastructure—without the cost or complexity of traditional controllers or overlay management systems. The Cisco Meraki Canada Region extends this cloud-managed experience to customers who require their data to remain within Canadian borders.
Meraki services in the Canada Region are hosted in Canadian data centers, providing strong guarantees for data protection, privacy, regulatory compliance, and secure network operations.
Dashboard and API Access
| Service | URL | Description |
|---|---|---|
| Dashboard Login | https://dashboard.meraki.ca/ | Access and manage organizations hosted in the Canada Region. |
| API Base URL | https://api.meraki.ca/api/v1 | REST API endpoint for automation within the Canada cloud. |
| Status Page | status.meraki.net | Regional service health and maintenance updates. |
Data Centers and Redundancy
The Cisco Meraki Canada Region operates across multiple data centers located within Canada to ensure high availability, redundancy, and regional data residency. Either data center may serve as the primary or secondary depending on server allocation and operational needs.
Supported Products
The Cisco Meraki Canada Region currently supports the following product families:
| Product Family | Product | License Type |
|---|---|---|
| Wireless | Cisco Wireless Access Points | Enterprise, Advanced |
| Switching | Cisco Switches | Enterprise, Advanced |
| Security & SD-WAN | MX Security & SD-WAN Appliances | Enterprise, Advanced Security¹, SD-WAN Plus¹ |
| Teleworker | Z-Series Teleworker Gateways | Enterprise, Secure Teleworker¹ |
| Cameras | MV Smart Cameras | Enterprise |
| Sensors | MT Sensors | Enterprise |
| Cellular | MG Cellular Gateways | Enterprise |
1If you choose to enable features under the MX/Z Advanced Security, SD-WAN Plus and MI licenses which are supported by other Cisco business units (e.g. Umbrella DNS, ThousandEyes Integration, etc), certain data will be sent to such business unit and subject to their processing. For more information, visit our Trust page.
Note: Per-Device and Subscription Licensing, and Cloud Management for Cloud/Device Config/Hybrid Operating modes are currently not supported in the Meraki Canada Region.
Creating Organizations in the Meraki Canada Region
Important: The accounts and organizations created in the Canada region are stored locally within the country, and can only be accessed through Canada dashboard (dashboard.meraki.ca). If you have organizations and networks created in other regions, they must be managed separately. For more details, refer to the FAQ section on this page.
To create your organization in the Meraki Canada Region:
- Go to the Meraki dashboard (https://dashboard.meraki.com), then click "Create an account"
- Select the "Canada" region
- Under Data Center Location, choose "Canada Hosted Cloud", then click "Next"
For full instructions on how to create a new organization, please refer to Creating a Dashboard Account and Organization.
Accessing Meraki Canada Region Dashboard
Important: Since the Meraki Canada Region is isolated from the other regions, the account information is stored within Canada region only. To access the Meraki Canada Region Dashboard, you have to log onto https://dashboard.meraki.ca
Accessing with Mobile App
1. Press the globe icon 
on the lower right
2. Select the "Meraki Canada" region
3. Confirm
Note: The selected region will be retained after the mobile app is updated. However, if the mobile app is removed and reinstalled, you will need to select the "Meraki Canada" region again. If you cannot log in using your credentials, please ensure you have selected the correct region.
Migrating Existing Organizations, Networks, or Devices to the Canada Region
To move your organization to the Canada Region, create your organization and networks in the Canada Region, unclaim the devices in the original organization. Then, reclaim the devices in the new organization in Canada Region. All configuration settings will need to be manually recreated. To move your current licenses between organizations, please reach out to Meraki Support by opening a support case.
Frequently Asked Questions
1. If I have organizations and networks in other regions, can I manage them together with the organizations and networks in the Canada region on the same dashboard?
No, the Meraki Canada region is completely separate from other regions. As a result, organizations and networks in the Canada region must be managed independently through the dedicated Canada region dashboard at https://dashboard.meraki.ca. If you have organizations in multiple regions, you will need to manage them using their respective region-specific dashboards.
2. Are the Meraki admin accounts in other regions shared with Canada admin accounts? Can I see my Canada organizations and non-Canada organizations in Global Overview/MSP portal with the same login?
No. The accounts created on the Canada dashboard are totally separate from non-Canada accounts and do not cross over or share any information or org membership information. Global Overview/MSP portal only supports for organization within the Canada region, but not across with the other regions.