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Cisco Meraki Documentation

Meraki Subscription Licensing - Subscription Claim

 

Overview 

This article provides a comprehensive guide on how to claim your subscription licensing to your organization. This action allows any licenses associated with the subscription to be utilized by any Network that is nested under the organization.

At this time, organizations that use PDL will need to open a support case to claim a Subscription License Key. Be aware that this conversion is permanent.

Subscription Claim for the First Time

Customers can have one or multiple subscriptions linked to their organizations based on their unique needs.

1. Upon completing the purchase of a Meraki Subscription License, customers will receive an order confirmation email containing their Claim Key information.

Note:  Customers will receive the confirmation email with the License Key 7 days before the chosen start date.

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Note: If you have SSO enabled, the logging-in experience will be different. The customers will see a different prompt

2. Log into the Meraki dashboard by going to dashboard.meraki.com and input your Email and Password. Click Log in once you are ready.

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3. Once you log in, Click on Organization > License info sectionClick on the Add Licenses button.

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4. Proceed to input the required claim key information from the original email in the prompt, click Submit button.

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5. You will then be prompted to confirm the details of your subscription.  You are able to change the Subscription name to something that makes sense for your business and add notes.  After carefully reviewing and verifying the details, click on Claim this subscription.

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6. Once done with the process, you will be taken the to Organization > Subscriptions & license info section.  There, you will see the subscription already claimed and ready to be used. 

 

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Note: Meraki Subscription offers the ability to add, upgrade, and extend your existing Subscription. Any changes to your existing Subscription will be automatically reflected in Meraki Dashboard, without the need for any additional claiming actions. For more detailed information on Change Subscription, please review the following information - Making Subscription Changes

Claiming An Additional Subscription

 

1. To claim an additional subscription, navigate to Organization > Subscriptions & license info section.

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2. Click on the Claim a Subscription button located on the upper right-hand side of the page.

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3. After inputting the required claim key in the prompt, proceed to click Submit button.

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4. You will be prompted to confirm the details of the subscription.  You are able to change the subscription name to something that makes sense for your business and add notes.  After carefully reviewing and verifying the details, click on Claim this subscription.

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5. Once done with the process you will be taken to the Organization > Subscriptions & license info section where you will see the new subscription already claimed and ready to be used.