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Cisco Meraki Documentation

Meraki Dashboard URL Update - PCI Compliance

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Overview

As part of our ongoing commitment to security and compliance, Cisco Meraki is rolling out an enhancement to our network infrastructure in alignment with Payment Card Industry (PCI) standards and to further protect your data. This change involves an update to Meraki dashboard URLs

Impact 

Some services accessed through the Meraki dashboard will begin using a new subdomain.  

For example: 
• Current URL: n23.meraki.com 
• New URL: n23.dashboard.meraki.com 

The updated “.dashboard.meraki.com subdomain will become the new standard moving forward. The original URLs will remain supported and automatically redirect. 

As part of this effort, Meraki services will adopt a new certificate chain. This chain should be trusted by modern browsers, but older browsers or systems may require updates to stay compatible.

Timeline

New URL rollout: August 18, 2025 
• Note: The URL change will not impact any functionality or performance of the Meraki cloud platform.  

Customer Action

Required Action

Most customers will not need to take any action. However, if your organization uses: 
• URL filtering 
• Domain allowlisting 

Please ensure the new dashboard.meraki.com subdomain is added to your allowlist by August 17, 2025 to avoid any disruption in dashboard access from end user devices in that network. 

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