Connectivity loss can occur for several reasons: your WAN connection goes down, a Meraki data center experiences an outage, or there is an Internet routing issue between your site and Meraki. This article describes the behavior of your wireless network under this "connectivity loss" state.
The Meraki Cloud is an out of band architecture, meaning that no client data flows through the Cloud. The system is also designed to handle connectivity failures gracefully.
In general, wireless clients will continue to be able to use the WLAN during a connectivity loss. Clients will continue to be able to access local LAN resources (e.g., printers and file shares) and, if an internet connection is available, the Internet as well.
When your network is in the "connectivity loss" state, you will notice the following changes:
These services will automatically resume functioning once connectivity between the wireless network and the Meraki network is restored.
If a Meraki data center experiences an outage, your network will automatically fail over to another Meraki data center. During the fail-over time your network will experience connectivity loss as described above.
Assuming you have setup email alerts, you will receive an email when a Meraki node loses connectivity to the Cloud, allowing you to take corrective action if necessary.
For more information on local device management, see Using the Cisco Meraki Device Local Status Page.