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Cisco Meraki Documentation

Video Access Log

Overview

A clear audit log is essential for networks with many camera users and custom permissions. The video access log shows who accessed video through the Meraki dashboard and Vision Portal. It provides details about actions taken related to cameras and video content.

Only network or organization-wide administrators can view the video access log. It is available under Cameras > Monitor > Video access log.

This image shows where administrators can access the video access log in the dashboard.

Log Contents

The video access log records all video access actions for cameras within a network. The sections below is the example screenshot list all recorded event types with additional details.

The access log displays only the first 5000 entries. Use filters to narrow the search. Entries from the past year are viewable if they are within the most recent 5000 results.

This image illustrates the video access log interface, showing recorded video access actions and filter options for narrowing results.

Video Access Log Types 

Each log event includes several columns of details. Refer to the Definitions section below for more information.

  • Video views on Dashboard

    • Video viewed locally

    • Video viewed through cloud access

    • Video viewing session ended

  • Screenshot created

  • Video exports

    • Video export created

    • Video export deleted

    • Video export downloaded

    • Video export link created

  • External live stream share

    • External stream link generated

    • External stream link viewed

    • External stream link extended

    • External stream link disabled

  • Pause and Delete

    • Video range paused

    • Video range unpaused

    • Video range deleted

The Pause and delete functionality is available only in EMEA for GDPR purposes.

  • Snapshot created via API

Definitions

  • Time - When did the event occur?

  • Camera - Which camera’s footage was touched?

  • User - Which dashboard user performed this action? This will be empty for log entries pertaining to "External stream link viewed" as these are non-Dashboard viewers. 

When a customer explicitly allows Meraki Support to view video for a support case (see link here), the actions of Meraki Support appear as
Meraki Admin in the video access log.

  • Location - From approximately where did this action take place?

    • This relies on geolocation lookup through an IP address, which may be inaccurate. Accuracy depends on factors like IP registration location, the agency controlling the IP, proxies, and cellular IPs.

  • IP Address - What was the client's public IP address when this action occurred?

  • Start Time - This refers to the start time of the processed video. 

  • End Time - This refers to the end time of the processed video.

  • Recipient - This refers to the recipient of the external stream share associated with this event.

The Start Time and End Time columns are recorded for screenshot, API snapshot, video export, pause and delete actions only. This data is only available via CSV export. Exact timestamps of video viewed are not tracked in this log. The 2 columns will be left blank for any video viewing log items. 

Using the Log

Filters

In addition to viewing log entries, you can filter these entries in different ways.

  • Filter by Date Range
    This image shows filtering options, including the ability to filter video access log entries by date range.

  • Filter by Camera
    This image highlights the option to filter video access log entries by camera.

  • Filter by Event Type

This image illustrates the option to filter video access log entries by event type.

You can also use the search bar to filter further (by Name, IP Address, IP Geolocation, etc.)

This image shows the search bar used to filter video access log entries by criteria such as name, IP address, or IP geolocation.

You can download the log results in CSV format using the Export to CSV button on the right side.

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