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Cisco Meraki Documentation

Appliance Status

The Appliance status page is accessible through Security & SD-WAN/Teleworker Gateway > Monitor > Appliance status and contains the following information:

  • Identifying information (such as serial number, model, tags, and location)
  • Configured IP address information (IP address, address assignment method, VLAN, default gateway, and DNS servers assigned to WAN / Internet ports)
  • The public IP address that is currently being used to communicate with the Meraki Cloud
  • The Dynamic DNS hostname of the appliance
  • Warm spare status of the appliance if it is part of a high availability pair
  • Information regarding DHCP leases, as well as a table showing the number of used and available addresses per DHCP subnet.
  • The virtual IP(s) of the appliance if it is part of a high availability pair
  • Network usage in the last two hours, day, week, or month
  • Configuration status information indicating whether the configuration of the appliance is up to date
  • Configured firmware information indicating whether the appliance is on the latest available production firmware, and a link to the page where an update can be performed or scheduled if one is available
  • A graphical representation showing what ports are currently active on the appliance
  • Status and information about the power supplies (for MX models with removable power supplies)
  • Historical appliance connectivity and usage data. Click on the specified time frame or on the arrows to zoom or pan this performance data to the desired time range.

By clicking the pencil icon next to the item, you can edit the name, address, tag, and notes information for the WAN appliance. You can also remove the device by clicking Remove appliance from network... This feature is particularly useful when you want to swap an old appliance with a new one. For more information on swapping a WAN appliance on the Dashboard, see MX Cold Swap - Replacing an Existing MX with a Different MX.

Live Tools

Live tools allow network administrators to troubleshoot and debug networking issues remotely. For example:

  • Click Ping WAN appliance to ping the WAN appliance from the Meraki Cloud or Ping a specified destination based on hostname, IP, or MAC address.
  • Click Reboot WAN appliance to reboot the WAN appliance.
  • Run Blink LEDs to see which WAN appliance in the Dashboard corresponds to a particular physical WAN appliance. This tool is useful if you have multiple appliances or if you need to identify an appliance remotely for an on-site technician.
  • Run the Throughput tool to run a throughput test between the WAN appliance and
  • Run the Traceroute tool to identify and troubleshoot potential routing issues by performing a traceroute to the specified host.
  • Run the MTR tool to see packet loss statistics and more for each hop along the way to a specified host.
  • Run the DNS lookup tool to test the DNS settings of the WAN appliance by attempting to resolve the specified hostname using the configured DNS servers.
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