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Controlling Android System Apps


When enrolling Android devices into Systems Manager through Android Enterprise (formerly Android for Work), Meraki Dashboard administrators have the ability to limit which default system apps (e.g. Gmail, SMS app, phone dialer, etc.) are installed. 

This is done through the 'System Apps' payload found in MDM > Settings > More Android.

Note: For information on configuring Android Enterprise in Systems Manager, see our deployment guide

System App Behavior

Installing a profile with this payload changes behavior based on the device's enrollment method:

  • In Device Owner mode, this controls which applications are accessible upon initial bootup of the device, as Device Owner enrollments require a factory reset.
  • In Work Profile mode, this controls which applications are provisioned as a 'badged' work application in the device's containerized work profile.


By default, all system apps are disabled in Device Owner mode. For example, the first screenshot shows the basic Google messenger app disabled upon enrollment into Device Owner mode.

Work profile enrollments by default will only provision badged versions for Systems Manager, the managed Play Store, and a few other vendor-native apps, depending on the device. Access to these apps can be further customized with the System Apps payload.




Using the System Apps Payload

The payload can be configured as a whitelist, which will enable the specified apps, and block all other system apps, or a blacklist, which selectively blocks specific apps and allows all others. The application selector presents some commonly used default applications, but apps that are not listed can be added by typing in the application id (e.g. 'com.example.myapp'). 

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Last modified
09:12, 8 Aug 2017



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ID: 6073

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