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Accessing Android Log Output

In some cases, Android log output may be necessary to be able to troubleshoot an issue with the Meraki Systems Manager app.  To access this logging, perform the following steps:

 

Enabling Developer Mode and USB Debugging

  1. Navigate to Settings > About or About phone and tap on the Build number entry 7 times.
  2. Go back one level and select Developer options.
  3. Enable USB Debugging on this menu. 

 

Accessing USB Debugging logs

If you'd rather not use command line tools to debug, you can install Android Studio and capture logs with the Android Device Monitor GUI.

 

  1. Install the Android SDK
  2. From there, navigate to the platform-tools folder.
    • By default this can be found in the following locations:
    • Windows: C:\Users\[username]\AppData\Local\Android\sdk\platform-tools
    • OS X: ~/Library/Android/sdk/platform-tools
  3. ​​To access the logging output, run the adb executable with the "logcat" argument:
    • Windows: C:\Users\[username]\AppData\Local\Android\sdk\platform-tools> adb logcat
    • OS X: $ ./adb logcat​
  4. To save this output for later use (or to share with support), run logcat with the -f option to output the logs to a file:
    adb logcat -f c:\temp\androidlogs.log 
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Last modified
09:35, 29 Jun 2017

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ID: 4946

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