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Finding Logs for iOS Troubleshooting

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It is recommended to analyze logs related to the following processes:

  • mdmd (iOS mdm daemon)
  • Meraki MDM (the App process)
  • profiled (profile installation and management daemon)

The following instructions explain how to use Xcode to view and download an iOS device's console logs:

  1. Go to the Mac App store and download Xcode.
    Console KB 2.png
  2. Open Xcode.
    Console KB 3.png
  3. Navigate to the Menu Bar > Window > Devices, or use the keyboard shortcut Shift + Command + 2.
    Console KB 4.png
  4. Select the device.
    Console KB 5.png
  5. Click the arrow on the bottom to open up the console
    Console KB 6.png
  6. Run the operation, you'll see the console output below. Afterwards, use the bottom right button to output the console to a log file.
    Console KB 7.png
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