Cloud Monitoring End of Service - Transition to Cloud Management - Configuration Source: Device
Cloud Monitoring End-of-Service Extended to March 31, 2026 : The end-of-service date for Cloud Monitoring has been extended by two months from January 31, 2026 to March 31, 2026, to allow customers additional time to complete their upgrade process. All other terms remain unchanged.
Important note on C9500 series support: Configuration source: device (17.15.3+) does not yet support the C9500 series. Support for this model is planned and coming soon.
Cloud Montioring for Catalyst is transitioning to configuration source: device and all Cloud Monitoring switches must transition by March 31, 2026.
All new Catalyst switches must now be onboarded directly into configuration Source: device (17.15.3+) via the Dashboard; the onboarding application for Cloud Monitoring is no longer available.
After this date, cloud monitoring switches will gradually appear offline in the dashboard over the next few weeks, but device operations will continue without any impact.
End of Service Milestones
| May 1, 2025 | Starting this day, only dashboard organizations with existing Cloud Monitoring switches onboarded to Dashboard can onboard to Cloud Monitoring with the onboarding application. New dashboard organizations must onboard Catalyst switches with configuration source: device (17.15.3+). Cloud Management with IOS XE |
| November 1, 2025 | This is the last day any dashboard organization can onboard to cloud monitoring with the onboarding application. After this date, all Catalyst switches must be onboarded with configuration source: device (17.15.3+) via the Dashboard. Cloud Management with IOS XE |
| March 31, 2026 (Extended date) | Last day Cloud Monitoring switching features will function. Cloud Monitoring switches that have not transitioned to configuration source: device (17.15.3+) will be marked disconnected in the dashboard. There will be no impact to device operations. |
How to transition to Cloud Management - Configuration Source: Device
Instructions for upgrading from Cloud Monitoring to cloud management with device configuration are available at Upgrading Cloud-Monitored Switches to Cloud Management with Device Configuration. For a guided walkthrough on how to upgrade to device configuration mode, view this video tutorial.