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Using Google Authenticator for Two-factor Authentication in Dashboard

Administrators can require two-factor authentication for logging in to Dashboard. One of the options available to users is the Google Authenticator. This service is useful because it can provide two-factor authentication regardless of SMS service. 

This article walks through the necessary steps to configure two-factor authentication using Google Authenticator.

Download Google Authenticator onto your Smartphone

To download Google Authenticator onto a smartphone visit your mobile app store and download the Google Authenticator app.


Edit the Dashboard Profile and Verify

  1. Once the app is downloaded log in to Dashboard and navigate to the My Profile page on the top right. 


  1. Find the Section labeled SMS authentication and select the appropriate hyperlink from the listed options. This example uses an iPhone:


  1. Add your Dashboard account to Google Authenticator as a token.
    • On Google Authenticator, select the “+” button and tap the button “scan barcode”. 
    • Scan the second barcode on the Dashboard page. This is unique to your account and will sync a Google Authentication token to your login.
    • You should now see a new token on your authenticator. Notice that the token changes every 30 seconds. Check that the token is working by entering in the current, active token on the verify window on Dashboard.


On the phone:

In Dashboard:


  1. Once verified, select Continue and then OK to turn on two factor authentication. Note: The Dashboard account will be logged out once OK is clicked.


Starting with the next login, the user will be prompted to enter the active verification code found on the authenticator. 

Note: If you lose access to your Google Authenticator mobile device, please refer to our documentation on Recovering Access to Dashboard.

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