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Cisco Meraki

Organization Settings

From the Organization > Configure > Settings page you can update the name of or delete an Organization, modify security settings for Administrator accounts, and configure API and SNMP access for the Organization. 

Organization Name 

Change the name of the Organization using the text box. The Organization name is simply an identifier for the Organization and can be changed at any time.

Security Settings

  • Password expiration: Configure password expiration timer in Days
  • Used passwords: Restrict the number of re-used passwords
  • Strong Passwords: Enforce strong password policy
    • Users will be forced to choose secure passwords of at least 8 characters that contain 3 of the following:
      • number
      • uppercase letter
      • lowercase letter
      • symbol ( ! @ # $ % ^ & *, etc )
    • Users will not be able to use a password containing common words or names
  • Account lockout: Configure how many times a user can enter the wrong password before being locked out
  • Idle timeout: Configure how long a user can be inactive for before they are logged out
  • Two-factor authentication: Force all users in the organization to configure and utilize two-factor authentication (2FA)
  • Login IP ranges: Specify IP ranges from which administrators can access the Dashboard

Note: Security Settings do not apply to SAML Administrator accounts.

Note: MSP accounts in multiple Organizations with idle timeout configured will follow the strictest configuration.


Use the dropdown to enable and configure SAML login information for Dashboard Administrators. For more information about configuring SAML logins please refer to the following documentation.

Configuring SAML Single Sign-on for Dashboard 

Configuring SAML SSO with ADFS

Configuring SAML SSO with OneLogin



Manage Alerts

  • Licensing - When "Licensing" is chosen, only Organization Admins will receive licensing alerts.
  • Licensing, hardware defects, maintenance - When "Licensing, hardware defects, maintenance" is chosen these types of alerts will be sent to the selective Dashboard Administrators in the text box located below "Send to selective Dashboard administrators".
    • Only Dashboard Administrators that are configured on the organization are a valid option for the text box.
    • The text box allows for multiple Dashboard Administrators to be input as long as they are separated by commas.
  • None of the Above - When "none of the above" is chosen, Organization Admins and all Network Admins in this organization will receive notifications.

Meraki Support Access

Checking the "Block Meraki Support" box will prevent Meraki Support from viewing any information about your Organization or any networks within that Organization.

For more information about controlling Support access please refer to this documentation.

This setting will need to be disabled to receive assistance from Meraki Support.


When enabled, new networks will be created with privacy-sensitive features disabled by default. You can turn these features on at any time. For example, location analytics will initially be disabled in the new network but you can turn it on at any time.


Use the appropriate dropdown menu to enable SNMP access for the Organization. This enables SNMP polling of the Organization through the Dashboard Cloud Controller. To enable SNMP polling directly to devices from a local NMS, you will need to go to Network-wide > General and enable SNMP access on a per-network basis. For more information about configuring SNMP please refer to our SNMP Overview and Configuration Guide.

Threat Grid

Use the dropdown menu to enable and configure Threat Grid integration. Threat Grid requires an Advanced Security license to integrate with the Dashboard in addition to a Threat Grid subscription. For more information about Threat Grid please refer to our documentation on Threat Grid Integration.

API Access 

Check the box to Enable API access to the Organization. The dashboard API can be used for many purposes including:

  • Add new Organizations, Administrators, Networks, Devices, VLANs, and more
  • Configure large numbers of networks in just a few minutes with API calls
  • Automatically on-board and off-board new employees' teleworker setup
  • Build your own dashboard for store managers, field techs, or unique use cases 

For more information on configuring and utilizing the Dashboard API, please refer to our API Documentation

Delete an Organization

To delete an Organization, you must ensure that there are no non-Administrative Users listed under Network-wide > Users, there are no Networks listed under Organization > Overview, there are no active Licenses listed under Organization > License Info, there are no devices claimed in the Organization > Inventory, and that the currently logged in Administrator is the only remaining Administrator under Organization > Administrators. Only if all of the above requirements are met will you be able to delete the Organization.

Warning: Deleting an Organization is permanent. There is no way Meraki Support can recover an Organization once it has been deleted.

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