Skip to main content

 

Cisco Meraki Documentation

How to Enable and Use Global Overview in the Meraki Dashboard

Overview 

Some Meraki dashboard administrators create individual dashboard organizations for each company or the geography they manage. To help administrators manage multiple organizations, the dashboard provides the Global Overview feature. This feature lets an administrator access multiple organizations with a single set of credentials. 

Step-by-step instructions 

Initializing the Global Overview 

An admin can create multiple dashboard accounts using the same email address. When you create a new account with the same credentials, the Global Overview feature activates automatically. The dashboard displays this feature for any user account with access to multiple organizations. You do not need any additional configuration to enable the Global Overview.

When you create a new account using an existing email address, make sure the credentials are identical so the Global Overview can sync correctly. 

Follow these best practices when creating multiple organizations: 

 

  • Create a unique name for each Organization to avoid confusion.

  • Deploy a separate organization for each budgetary group or company. Licenses, user accounts, site-to-site VPN, and device inventory are organization wide. 

  • Use a non-personal email when creating the organization. This email is the administrative login for the dashboard account. A non-personal email allows recovery of the account if there is a change in personnel. 

Using the Global Overview

After you create the new dashboard account, the Global Overview functionality activates automatically. If you have multiple accounts with the same login, a link called Global Overview appears at the top of the left-hand navigation. 

An Organization dropdown also appears above the network dropdown. When you select an organization from the dropdown, the corresponding network dropdown displays the networks contained in that organization.

Screenshot showing navigation to Global Overview

Organizations

The Organizations tab lists all organizations, with overview information about each one.  Screenshot showing detailed information in Global Overview

Detailed organization and network information is available under each tab. The search filters the flex table for the search term, and also filters the markers on the global map. 

The Organizations tab displays the following information: 

  • License Status - A green-highlighted "okay" appears if the organization is within compliance. A red-highlighted "problem" appears if the organization is out of compliance.

  • License Expiration - The co-terminated date of all licensing for that organization.  

  • License Model - The type of licensing that runs in the organization. 

  • Unused License - The number of unused licenses in the organization. 

  • Networks - The number of networks in the organization.

  • Devices - The number of devices in the organization. A green light shows online devices. A yellow light shows devices alerting in the dashboard. A red light shows devices that are offline.

  • MX - The number of MX WAN appliances in the organization. 

  • MR - The number of MR access points in the organization. 

  • MS - The number of MS switches in the organization. 

  • MV - The number of MV smart cameras in the organization. 

  • MG - The number of MG cellular gateways in the organization. 

  • MT - The number of MT sensors in the organization. 

Networks

Lists all networks across all managed Organizations. This tab offers similar monitoring capabilities as outlined in the Organization Overview Page across all networks within the Global Overview.

clipboard_eb7023e5d9509463ce402ffac0b9669b7.png

Network tags

Tags help you monitor multiple networks at a single glance. You set up network tags on the Organization Overview page. If you use tags to classify networks, the Network Tags section lists information about all tagged networks across all organizations, grouped by tag.Screenshot showing Network Tags

Adding new organizations to the Global Overview

After you enable the Global Overview, you can create new customer organizations and add them to the portal. Follow these steps: 

  1. In the dashboard, select Global Overview > Overview in the top-left navigation. 

  2. On the Global Overview page, select the Add organization toward the top right and type the new organization's name. 

  3. (Optional) To clone an existing Organization, select the Want to clone an existing organization? link. 

  4. Select Add organization

Troubleshooting

New organization is not showing under my dashboard account  

When you add new organization administrators under Organization Configure > Administrators, Meraki sends an email to the email address of each specified administrator. 

The email contains one of the following options: 

  • Confirm the email address, if the administrator email is not verified. 

  • Confirm the addition to the organization, if the dashboard has already verified the email. For example, if new users are organization admins on several other organizations and you add them to a new organization, the dashboard asks them to sign in before confirming their access to the new organization. 

When the new organization admins sign in with their new credentials, the dashboard prompts them to create a new password. After they create a password, the new organization appears under their accounts the next time they sign in to the Meraki dashboard. 

If the newly added organization admins cannot log in to Meraki, use the password reset link at dashboard.meraki.com to reset the password. Refer to the Resetting a Dashboard Administrator's Password guide for more details. (Note: the anchor text for this link was identified in the source text, but its destination URL was not available — please insert the correct link manually.) 

If you do not receive the password reset email from Meraki, check your spam folder. Otherwise, contact Cisco Meraki Support.

  • Was this article helpful?