Skip to main content
Cisco Meraki Documentation

Global Overview

Global Overview Edit section

As a best practice, some Meraki Dashboard administrators may wish to create individual Dashboard organizations for each company or geo that they manage.  To aid Meraki Dashboard admin in the management of multiple organizations, Dashboard provides the Global Overview feature.  This feature allows for an admin to create an efficient workflow to help manage multiple organizations in less time.

Configuring the Global Overview Edit section

An admin can create multiple Dashboard accounts using the same email address. When a new account is created using the same credentials, the Global Overview feature in Dashboard will automatically activate and be displayed for any user account with access to multiple organizations. There is no additional configuration necessary to enable the Global Overview.

Note: When creating a new account using an existing email address, make sure the credentials are identical so the Global Overview can sync correctly.

The following best practices are recommended when creating multiple Organizations: 

  • Create a unique name for each Organization to avoid confusion.

  • Licenses, user accounts, and site-to-site VPN, and device inventory are organization wide. Because of this, deploy a separate Organization for each budgetary group/company.

  • When creating the Organization an email is required. This email is used as the administrative login for the Dashboard account. Therefore it should not be a personal email. This will allow recovery of the account if there is a change in personnel.

Using the Global Overview Edit section

Once the new Dashboard account is created, the Global Overview functionality will be activated automatically. If you have multiple Accounts with the same login, you will see a link called “Global Overview” at the top of the left hand navigation.  In addition, you will also see Organization dropdown above the network dropdown.  When you select an Organization from the drop down, you will then see the networks contained in that Organization in corresponding network drop down

Global Overview new dropdown menu.

 

Global Overview

Overall view of the Global Overview page.

 

The Global Overview is a single dashboard to manage your global deployment with a streamlined login.  The cards show critical information that will help bring attention to the needs of all organizations. 

Organizations Status Changes Card:

View of the Organization Status Changes.

 

The Organization status changes card shows critical information about organizations using time series data.  This card allows for organization status changes to be filtered by “the last 2 hours, the last day, the last week and the last 30 days”. This card can be used to understand what organizations have changed status over the different time periods.  

 

Firmware Status Card:

 

The firmware status card can be divided into two parts, the Meraki standard and the preferred standard.  These two standards allow the card to audit all firmware across organizations and quickly identify gaps in firmware deployment.  

 

Meraki Standard:

 

The Meraki standard is compliant with our firmware version status and presents the data from all organizations in an aggregated view. 

 

Firmware status card showing overall status of firmware for the organization.

 

The card shows status (Critical, Warning and Up-to-Date), Recent changes and Scheduled changes.  Each of these can be clicked on for a filtered table view with more detail.

Firmware Overview displaying the Meraki standard view.


 

Preferred Standard:

 

Firmware status menu showing the preferred standards without any networks listed.

 

The Prefered standard is a setting that can be set by a user to quickly audit their organizations for specific firmware deviations.  To do this a standard can be set in the card using the set preferred standard link.


 

Set preferred standard pop out link from the Global Overview menu.

 

This opens up a side drawer that can be configured for the firmware standards that you have running per product across all organizations.

 

Firmware status card will provide the number of “Networks not matching preferred standard” once the preferred standard is set.

 

Once the preferred standard is set, the card will provide the number of “Networks not matching preferred standard”.  Click the link will take you to a filtered view of the networks that do not meet your preferred standard.  Only one preferred standard can be selected per user.

Organizations  Edit section

Lists all Organizations, with overview information about each org.  Using the search will filter the flex table for the search term.

  • License Status - If the organization is within compliance, a green highlighted "okay" will appear. A red highlighted "problem" will appear if the organization is out of compliance.

  • License Expiration

    • Co-termination organization: The co-terminated date of all licensing for that organization

    • Per Device licensing organization: The earliest expiration date of licenses that are assigned to devices.

  • License Model - Type of licensing that is running in the organization

  • Unused License - The number of licenses that are unused in the organization.

  • Networks - The number of networks in the organization.

  • Devices - The number of devices in the organization. The green light shows online devices. The yellow light shows devices alerting in Dashboard. The red light shows devices that are offline.

  • MX - The number of Meraki security appliances in the organization.

  • MR - The number of Meraki wireless access points in the organization

  • MS - The number of Meraki switches in the organization.

  • MV - The number of Meraki cameras in the organization.

  • MG - The number of Meraki cellular gateways in the organization.

  • MT - The number of Meraki sensors in the organization.

Networks Edit section

Lists all networks across all managed Organizations. This tab offers similar monitoring capabilities as outlined in the Organization Overview Page across all networks within the Global Overview.

Lists all networks across all managed Organizations from the Global Overview menu.

Network tags Edit section

Tags are a powerful tool to monitoring a number of networks at a single glance. Network Tags are setup on the Organization Overview page. If tags are being used to classify networks, this will list information about all tagged networks across all Organizations, grouped by tag:

Network Tags listed from the Global Overview menu.

Initializing the Global Overview Edit section

Note: When creating a new account using an existing email address, make sure the credentials are identical so the Global Overview can sync correctly.

The following best practices are recommended when creating multiple accounts/Organizations: 

  • Create a unique name for each Organization to avoid confusion.

  • Licenses, user accounts, and site-to-site VPN, and device inventory are organization wide. Because of this, deploy a separate Organization for each budgetary group/company.

  • When creating the Organization an email is required. This email is used as the administrative login for the Dashboard account. Therefore it should not be a personal email. This will allow recovery of the account if there is a change in personnel.

Adding New Organizations to the Global Overview Edit section

Once the Global Overview has been enabled, new customer Organizations can be created and added to the portal as follows:

  1. In Dashboard, select Global Overview in the top left navigation and click on overview.

  2. On the Global Overview page, click on the “Add organization” button towards the top right and type the new organization's name.

  3. (optional) To clone an existing Organization, click on the link “Want to clone an existing organization?”

  4. Click Add organization.

New Organization is not Showing Under My Dashboard Account Edit section

If new organization administrators are added under Organization > Administrators. An email from Meraki is shortly sent, destined to the email address of the specified new organization administrators.

The email contains the option to confirm your email address if the administrator email is not verified or to confirm your addition to the organization if the email has been verified by Dashboard.  For example, if these new users are organization admins on several other organizations and they are also added to a new organization they will be asked to sign into dashboard before confirming their access to new organization.

When the new organization admins sign in with their new credentials, they are prompted to create a new password. Once created, the next time the organization admins sign into the Meraki Dashboard they will see the new organization listed under their accounts.

If for some reason the new added organization admins are unable to login to Meraki, simply use the password reset link at dashboard.meraki.com to reset the passwords. See the Resetting a Dashboard Administrator's Password KB for more details.

If you still do not receive the password reset email from Meraki, check your spam folder. Otherwise, please contact Cisco Meraki Support.

  • Was this article helpful?