Meraki Hardware and Software Onboarding Guide
Overview
Claiming your order simplifies onboarding, especially for large purchases. It lets you claim all hardware and software in one step, saving time and reducing effort. You can also claim subscriptions with hardware or manage licenses separately.
Claiming Complete Hardware Order
Using Your Order Claim Key
- Locate your Order Claim Key in the hardware shipment notifications. This key allows you to claim all items from your order at once, regardless of whether the hardware is delivered in multiple shipments.
2. Claim Devices: To begin utilizing a device in the Dashboard, it must be claimed. You can start the claim process from any page where devices can be added.
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Network-wide > Configure > Add Devices
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Organization > Configure > Inventory
Note: If your inventory is empty, you will be prompted to enter your Claim Key. If you already have devices in inventory, click the Claim Devices button.
3. Claim Devices:
Upon a successful claim event, you will be prompted with a screen to review the details of your order.
Note: If you have a Meraki Order Number, you can use it to claim your order.
Ⓘ Note: Claiming a device to an organization's Inventory does NOT assign ownership. The Inventory is merely for record-keeping and organizing. Administrators must assign the device to a network to actually claim ownership of that device.
If you want to take ownership of the devices but are not ready to add them to your current organization's network, you can claim them to a temporary 'holding organization.' After creating this new organization, you should create a network to assign ownership of the devices to the holding organization. Note that if no licenses are added, the organization will shut down, preventing anyone else from claiming or using the devices in any other organization.
Claiming Hardware and Software (Subscriptions)
- If your order includes a software subscription, you can claim the subscription alongside your hardware using the Order Claim Key. To get started, follow the hardware claiming process detailed here: Claiming Hardware Using Your Order Claim Key.. During the claim process, you will be prompted to choose between Claim Subscription & Devices or Claim Devices Only.
2. Click on Claim Subscription & Devices.
Claiming Hardware and Software (Co-term Licenses)
- If your order includes software Co-term Licenses, you must claim the software separately from the hardware using the Order Claim Key. To get started, follow the hardware claiming process outlined here: Claiming Hardware Using Your Order Claim Key.
2. After claiming the hardware using your Secure Claim key, use the Claim Licenses button or proceed to the License Info page, where licenses can be claimed using the License Key(s). For More information refer to this document - Claiming Co-term Licenses
Claiming Hardware and Software (PDL Licenses)
- When your order includes software PDL licenses, you must claim the software separately from the hardware using the Order Claim Key. To get started, follow the hardware claiming process outlined here: Claiming Hardware Using Your Order Claim Key.
2. After claiming the hardware using your Secure Claim key, use the Claim Licenses button or proceed to the License Info page, where licenses can be claimed using the License Key(s). For More information refer to this document - Claiming PDL Licenses
Claim Individual Devices
If a device was recently removed from a network, please allow up to 60 minutes before attempting to claim the device/order to a different inventory.
Claim Multiple Devices through the Meraki Mobile App
The Meraki mobile app allows for quick scanning and claiming of individual devices directly into your organization. When claiming multiple devices, the fastest method is to scan their barcodes using the Meraki app.
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Log in to your Meraki iOS or Android app with your Meraki dashboard account. Create a new account if you do not have one.
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Use the left sidebar to access the appropriate network.
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Click the Devices tab from the navigation bar.
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Select the + icon on the top right corner of the screen and click Scan new device barcode.
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Point your phone camera toward the hardware barcode to claim the device.
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Input the device information and click Done. To claim another device, press Add Another.
Claim Devices From Dashboard Network
To begin utilizing a device in the Dashboard, it must be claimed. You can start the claim process from any page where devices can be added:
- Navigate to Network-wide > Configure > Add Devices.
- Manually add devices by entering their serial numbers in the Dashboard Add Device tool. For more information on this process please refer to this link - Claiming devices via Network.
Claim Devices Using the Org-wide Inventory Page
To begin utilizing a device in the Dashboard, it must be claimed. You can start the claim process from any page where devices can be added.
- Navigate to Organization > Configure > Inventory.
- View and manage all your claimed devices through the Organization Inventory page. For more information please refer to this link - Using Your Inventory Page.
Note: Network-only administrators cannot claim devices into the organization's Inventory. They may only claim devices via Network-wide > Configure > Add Devices.
Claim Devices through Using APIs
To begin utilizing a device in the Dashboard, it must be claimed. You can start the claim process from any page where devices can be added.
- Leverage Meraki APIs for automated device claiming and inventory management.
- API-based claims allow for integration with existing IT workflows. For more information please refer to the following document - https://developer.cisco.com/meraki/a...ion-inventory/
Note: When claiming a device via API, ensure that all characters are in uppercase.