Upgrading Cloud-Monitored Switches to Cloud Management with Device Configuration
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Switches that are currently connected to the Dashboard via Cloud Monitoring have to be removed from their Dashboard network before they can be enabled for cloud management with device configuration.
Steps:
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Remove the desired switch(es) from Dashboard networks. For additional detail, see Offboarding/Removing Switches from Cloud Monitoring.
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Wait 10 minutes for device-side configuration cleanup to complete.
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Upgrade to IOS XE 17.15.3 if running an earlier version.