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How to Monitor Switch Ports in Cisco Meraki Dashboard

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Overview  

This article explains how to use the Cisco Meraki dashboard to view visual switch port details and statistics. 

The dashboard offers two paths to port information: 

  • View ports on a single switch. Navigate to Switching > Switches, then choose a switch. The Summary tab shows a visual status of the switch ports. The Ports tab shows both the visual status and the detailed status. 

  • View all switch ports in a network. Navigate to Switching > Switch ports. Select details from a row to view information about a single port. 

The visual interface uses color and icons to show link speed, power, error states, and spanning-tree status. This helps you assess port health quickly. 

Step-by-step instructions 

View port status on a single switch 

  1. Navigate to Switching > Switches

  1. Choose a switch from the list. 

  1. Select the Summary tab to view a visual status of the switch ports. 

  1. Select the Ports tab to view both the visual status and the detailed status. 

Status of front panel switch ports in default color mode.

Enable Color Assist mode 

Color Assist mode improves port-state visibility. 

  1. Select My Profile in the top right corner of the dashboard. 

  1. Enable Color Assist mode. 

Status of front panel switch ports in color assist mode.

Read the visual port states 

Each port icon shows its state. The default display icon and the Color Assist icon represent the conditions below:

Normal port states 

  • Default Display Icon
    Color Assist Icon
    Explanation
    Green port icon indicating full link speed. Color assist mode port icon indicating full link speed. Link operating at full 1Gbps (or 10Gbps on SFP+ ports)
    Dark green port icon indicating reduced link speed. Color assist mode port icon indicating reduced link speed. Link operating at reduced speed/duplex (10 or 100Mbps)
    Grey port icon indicating link is administratively disabled. Grey port icon indicating link is administratively disabled. Link disabled administratively
    Black port icon indicating link is disconnected. Black port icon indicating link is disconnected. Link disconnected
    Green port with lightning icon indicating link has active PoE draw. Color assist mode port with lightning icon indicating link has active PoE draw. Link has active PoE draw (802.3af or 802.3at)
    Green port with upwards arrow icon indicating link has been detected as uplink to Internet path (Meraki Cloud uplink). color assist icon uplink.JPG Link has been detected as uplink to Internet path (Meraki Cloud uplink)
    Black port with lightning icon indicating link is disconnected, but has active PoE draw. disconnect_but_POE.png Link is disconnected, but port has active PoE draw (indicates potential cabling issue)

Moderate error states 

Default Display Icon
Color Assist Icon
Explanation
Orange port icon indicating speed downshifted, PoE was denied, authentication failure, BPDU conflict, or a very high amount of Layer 1 packet errors. Orange port icon indicating speed downshifted, PoE was denied, authentication failure, BPDU conflict, or a very high amount of Layer 1 packet errors. Link in an erroneous state with one of the following error types:

Speed Downshifted: problem causing for non-optimal link state (both the interface and connected device are advertising a faster link speed but a problem is causing the speed to downshift)

PoE denied: port is waiting for power (may indicate that currently there is not enough available power for the port and connected device)

Authentication failure: port not forwarding due to 802.1x authentication problem

BPDU conflict: switch is seeing BPDUs from multiple sources on a full-duplex link

High amount of L1 packet errors: port is sending or receiving a high amount (greater than 100 hits/hour or greater than 1% of traffic) of CRC align errors, Fragments, and/or Collisions

High-severity error states 

The following error types indicate a high-severity condition: 

Default Display Icon
Color Assist Icon
Explanation
Red port icon indicating PoE overload, loop guard is activated, or very high amount of Layer 1 packet errors. Red port icon indicating PoE overload, loop guard is activated, or very high amount of Layer 1 packet errors. Link in an erroneous state with one of the following error types:

PoE overload: connected device is consuming more power than the maximum limit configured or specified in the 802.3at/af standards

Loop Inconsistent: loop guard is activated

Very High amount of L1 packet errors: port is sending or receiving a very high amount (greater than 1000 hits/hour or greater than 10% of traffic) of CRC align errors, Fragments, and/or Collisions

Blocking symbol 

The blocking symbol can combine with any other port state above. It specifies that the port is in one of the following states: 

Default Display Icon
Color Assist Icon
Explanation

Green port with blocking icon indicating STP discarding or LACP disabled states

Red port with blocking icon indicating STP discarding or LACP disabled states

Blue color-assisted port with blocking icon indicating STP discarding or LACP disabled states

Red color-assisted port with blocking icon indicating STP discarding or LACP disabled states

The blocking symbol can be combined with any other port states above.

The blocking symbol specifies the port is in one of the following states:

STP discarding: port is in an STP discarding state

LACP disabled: LACP has disabled the port

Expand the detailed port view 

The detailed view shows the following columns for each port: 

  • Port #: Specified port number on the switch. 

  • Type: Active port configuration type (access/trunk). 

  • VLAN: Actively configured VLAN(s) and voice VLAN. 

  • Current Traffic (sent/received): Live ingress/egress traffic flow for the interface. 

  • RSTP state: Active RSTP port state (Enabled, Forwarding, Blocking). 

  • PoE: Active PoE draw in watts (advertised PoE in watts). 

  • LLDP: Detected LLDP client information. Includes a direct link to the detected client device(s). 

  • Link: Link negotiation state. 

  • Status: Visual indication of the port's connection status over a 24-hour period. Hover over this field for more detail. 

Switch front panel in Meraki Dashboard when a specific port is selected.

View details for a single port 

Select a specific port to view more detail about that switch port. 

Configuration 

This section displays configuration details about the selected port. To modify the configuration, select Edit Configuration at the top of the section. 

The configuration details include: 

  • Description: A configuration description (for example, Access port on VLAN20). 

  • Link Negotiation: The current link negotiation state (Auto, 10Mbps Half, 10Mbps Full, 100Mbps Half, 100Mbps Full, 1 Gbps Full, 10Gbps Full). 

The RSTP field shows the port's RSTP state. Each port can be in one of these states: 

  • Enabled – RSTP will be used when the port is connected. 

  • Forwarding – RSTP is in use and the port forwards traffic. 

  • Blocking – RSTP is in use and the port discards traffic, because it would introduce a routing loop. 

  • Disabled – RSTP will not be used when the port is connected. 

Status 

This section displays information about the current port status: 

  • Connectivity: Shows detailed information about the port connectivity state. The color of the connectivity bar varies depending on the link state. Use the legend in Figure 2. 

  • Usage: The total usage on this switch port over the previous thirty seconds. 

  • Traffic: The total traffic on this switch port, including broadcast traffic. Averaged over the previous thirty seconds. 

  • LLDP: Shows detected LLDP client information for the selected port. This field contains a direct link to the detected client device(s). It also offers an option to display the raw LLDP information. 

Status legend for specific port.

Other networking devices can advertise their identities using LLDP. The format and content varies greatly. 

Current clients 

This displays details about the currently connected client(s) behind the selected switch port. 

Packets 

This displays detailed packet information for the selected switch port. It includes the total, sent, received, and rate values for Total, Broadcast, and Multicast traffic. The table also displays counters for CRC align errors, fragments, collisions, and topology changes. 

Switch port table displaying packet details.

Verification 

Use the visual and detailed views to confirm that each port reports the expected state: 

  • A port operating normally shows a full-speed link icon (1Gbps, or 10Gbps on SFP+ ports). 

  • A port supplying power shows active PoE draw (802.3af or 802.3at). 

  • An uplink port shows the Meraki Cloud uplink indicator. 

  • The Status column reflects the port's connection state over a 24-hour period. Hover over the field for more detail. 

  • The Packets section shows live counters. These confirm traffic flow and error counts for the selected port. 

Troubleshooting 

Use the error states and packet counters to identify problem ports. 

Identify problem ports from visual states 

  • A disconnected port with active PoE draw indicates a potential cabling issue. 

  • Speed DownshiftedPoE deniedAuthentication failureBPDU conflict, or high L1 packet error state indicates a moderate problem. Investigate it. 

  • PoE overloadLoop Inconsistent, or very high L1 packet error state indicates a high-severity problem. 

  • A blocking symbol indicates the port is in an STP discarding state, or LACP has disabled it.

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