Managed Service Providers (MSPs) often need to manage multiple customer organizations in Dashboard which require independently managed licensing, network users, and VPN peers.The MSP Portal allows MSPs to easily monitor and administer multiple Dashboard organizations from the same login.
The Using the MSP Portal to Manage Multiple Organizations article contains more detail on enabling the MSP overview,
To view a summary of the organizations that are currently managed by an account, select the organization dropdown and select "MSP Portal".
MSPs can navigate between organizations using an additional dropdown menu that appears next to the network dropdown.
Detailed org+network information is available under each tab. Using the search will filter the flex table for the search team as well as filter the markers on the global map.
Lists all Organizations, with overview information about each org.
Lists all networks across all managed Organizations. This tab is offers similar monitoring capabilities as outlined in the Organization Overview Page across all networks within the MSP.
Tags are a powerful tool to monitoring a number of networks at a single glance. Network Tags are setup on the Organization Overview page. If tags are being used to classify networks, this will list information about all tagged networks across all Organizations, grouped by tag:
Summary reports are a powerful tool that allow administrators get a quick glance of the network usage. Administrators monitoring and managing multiple networks under multiple organizations can run Summary Reports across multiple networks and organizations. Administrators can get a high level view of the all of the usage across the entire enterprise as well as filter down to compare usage amongst networks that share a tag. More information on setting up network tags is found in the Organization overview article.
Only Administrators that are granted "organization administrator" privilege to multiple organizations are able to run multi-org summary reports.
This is currently a beta feature and will be soon coming to the Dashboard UI
Note: When creating a new account using an existing email address, make sure the credentials are identical so the MSP portal can sync correctly.
The following best practices are recommended when creating multiple accounts/Organizations:
Once the MSP portal has been enabled, new customer Organizations can be created and added to the portal as follows:
Please refer to our documentation for information on how to create and manage Dashboard administrators.