A password reset is usually performed when Dashboard users lose or forget their credentials. However, password reset is a necessary step when administrators of multiple organizations/networks or Managed Service Providers (MSPs) want to add a new organization to their multi-org dashboard view. For more information on issues showing multiple organizations under a same dashboard account please click here.
Note: An organization admin can not reset or modify a network admin password.
The following instructions explain how to perform a Dashboard password reset.
This link will expire after one day. Follow the link provided to enter and confirm a new password.
Note: You can set a previously used password. This is useful for users that perform the password reset with the only purpose of adding new organization to their multi-org view and not to change their password.