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Cisco Meraki Documentation

Enterprise Agreements

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Overview

Enterprise Agreements (EA) provides customers with a simple, flexible way to consume and manage Cisco licenses. EAs are subscriptions that can cover multiple organizations and allow you to over consume licenses, paying a consolidated bill at the end of your True Forward period. Meraki licenses are accessible by customers purchasing the Networking Suite, Camera Systems Suite, or Systems Manager Suite. These suites are available to purchase in the US, EMEA-All, Australia, Emerging Markets, India, China and Canada. This overview article aims to review how customers can operate their EA in dashboard. Note this article is applicable to Meraki Cloud Manged IT Suites. For information on Meraki Network Infrastructure Suites reach out to your Meraki sales rep or partner.

Activating your Enterprise Agreement in Dashboard

Your EA, will be automatically bound to networks, within the organizations that were classified as install base during the sales process. It will appear in your dashboards 1-3 business days after the EA Start Date. If you do not have an organization set up, please follow the steps from Creating a Dashboard Account and Organization article to create one. After the creation process contact Meraki support, and request that your EA get added to your organizations.

If your EA includes Unified Licenses that need to be moved from CSSM control to dashboard follow the instructions in Managing Unified Licenses in EA.

Adding Additional Organizations to your Enterprise Agreement

EAs can support networks across multiple organizations. If your EA needs to be added to additional organizations, contact Meraki support and provide your subscription ID and the organization ID to be added (you will need to be a Full Admin of the org being added and one of the orgs already in the EA). Note that any existing licenses in these orgs, will be replaced by the EA after this action is complete.

Binding Enterprise Agreements to additional Networks

You may add additional networks to your organizations after your EA has been created. To ensure those networks will use your EA, you will need to bind the new networks to the EA. Follow the instructions on the Network Binding page.

Networks when first converted to Subscription will have their Product Types defaulted to the Essentials Tier. To upgrade any tiers to Advantage please follow the Subscription Feature Tier Upgrade.

Licensing Additional Devices with Your Enterprise Agreement

All EA covered devices, will be automatically licensed, when assigned to a network that is bound to your EA. For detailed instructions on how to claim and assign devices, please refer to the Claiming Devices / Orders.

Consumption will happen when a device is added to a network associated with your EA, regardless of its active or inactive status. When a device is part of a network, it will trigger consuming a license.

Configuring Software Only Licenses with Your Enterprise Agreement

Systems Manager, Virtual MXs, MV-Cloud Archive and Sense can only be configured if these SKUs have available Entitlement. If you would like to over consume these products and be billed through the True Forward process, reach out to Meraki Support who will be able to assist you.

Enterprise Agreement Licensing Compliance

EAs allow users to over consume licenses within your purchased suites, and pay later at a True Forward event. This means you will never be out of compliance for adding devices that are part of your covered suites. However, if you add devices that are not covered by a suite, they will be out of compliance. After a grace period these devices will have their management disabled, as outlined in the Management Disabled Expected Behavior section in the Subscription out of Compliance page.

The mappings between suites and covered product families is listed below.

Suite Names Product Families Covered
Networking MR, MS, MX, MG, MT, Z
Camera Systems MV
Systems Manager SM

Enterprise Agreement Utilization

EAs allow you to over consume your EA, and pay a consolidated bill at the end of your True Forward period. To give you further insight into how close you are to owing a bill, or how much you are over consumed, we have added visibility into utilization of your EA in dashboard. Visit our Enterprise Agreement Utilization page for more details.

Subscription Licensing SKUs

The Meraki licenses included in EAs are Subscription Licenses and follow the same SKU structure. This means a single SKU can cover multiple hardware devices within a device model family, enabling smooth ordering and facilitating hardware upgrades without licensing changes. You can find a mapping between license type and corresponding hardware below: