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Fixing Regulatory Domain Mismatches

Cisco Meraki access points (APs) are designed to follow regulatory standards for channel selection and transmit power, regardless of where they are deployed. Every Dashboard network has a country and regulatory domain associated with it. If an AP is deployed in a different country than its network, Dashboard will report a potential regulatory domain mismatch and the AP will be restricted from using its full channel/power capabilities.

This article outlines how to make changes to a network's regulatory domain, and best practice to avoid regulatory issues altogether.

Best Practice

Regulatory domain mismatches typically occur when Meraki APs are deployed to multiple countries, but managed within the same Dashboard network. Because the regulatory domain is defined on a per-network basis, it is strongly recommended that APs are grouped into networks based on country/site. This eliminates the possibility that two APs within the same network are deployed in different regulatory domains.

For reference purposes, a network's current regulatory domain can be found under Wireless > Configure > Radio settings.

Resolving a Regulatory Domain Mismatch

If one or more APs are deployed outside of the network's regulatory domain, Dashboard will report that "AP is configured for the <network's domain> regulatory domain, but is detected to possibly be in <AP's reported location>," followed by additional details about the mismatch.

There are two ways to resolve a regulatory domain mismatch:

  • Correct the network's regulatory domain (Recommended if all APs in the network are affected).
  • Move the affected APs to a different network (Recommended if some APs in the network are affected).

Update the Network's Regulatory Domain

If Dashboard detects that some APs have been deployed in a new country, an error will appear on the AP details page indicating that the APs country code has been changed. This AP may be operating in a reduced state. 

If Dashboard detects that all of the APs are deployed in a country different from the network's regulatory domain, the option will be given to correct the network's regulatory domain.

In the example below, the network's regulatory domain country is the United States, but all APs in the network is deployed in Canada. This results in the following error under Network-wide > General:

reg domain  user view.png

If all access points in the network are to be deployed in a different regulatory domain than the one shown on this page, click the Change button and read the form that pops up:

Note: APs must be online and communicating with Dashboard for the Change option to be available.

If the listed country change is correct and intended, input the necessary information and click Accept to fix the network's regulatory domain. In the example above, the country is changed from US to Japan, so all future access points added to this network should be deployed in the US as well.

Move the Affected APs to a Different Network

If some APs are deployed in a different country than the rest of the network, it is recommended that these APs be moved to another Dashboard network to receive their own regulatory domain. Please refer to the following articles for detailed instructions:

  1. Creating a Dashboard Network
  2. Moving Devices Between Networks

If the new network also reports a regulatory domain mismatch, refer to the instructions above to fix the new network's regulatory domain.

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