MV22 Series Installation Guide
By Matthew Marston
MV22 Series Overview
The Cisco Meraki MV22 series network cameras are easy to set up and configure. They integrate with the Meraki Dashboard and use cloud-augmented edge storage. The MV family eliminates the need for complex and expensive servers and video recorders, eliminating the typical limitations of traditional video surveillance deployments.
Package Contents
In addition to the MV camera, the following are provided:
Starting from the top-left and moving to the bottom-right:
- 1 x MV22
- 3 x mount plate stacking screws
- 2 x 4x4 junction box mount plate screws
- 3 x wall screws
- 1 x 4x4 junction box mount plate
- 1 x base mount plate
- 1 x base mount wall template
- 1 x T6 Torx key
- 3 x wall anchors
Powering the MV22
The MV22 features a 1000BASE-TX Ethernet port and requires 802.3af PoE minimally for operation. Route the Ethernet cable from an active port on a PoE switch or PoE injector.
Power over Ethernet supports a maximum cable length of 300 ft (100 m).
Pre-Install Preparation
You should complete the following steps before going on-site to perform an installation:
Configure Your Network in Dashboard
The following is a brief overview of the steps to add an MV22 camera to your network. For detailed instructions on setting up, configuring, and managing Meraki Camera networks, refer to the online documentation (https://documentation.meraki.com/MV).
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Log in to http://dashboard.meraki.com. If this is your first time accessing the dashboard, create a new account.
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Locate the network to which you plan to add your cameras, or create a new network if needed.
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Add your cameras to the selected network. To do this, you will need either your Meraki order number (found on your invoice) or the serial number of each camera. The serial number, which looks like Qxxx-xxxx-xxxx, can be found on the bottom of the camera unit.
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Verify that the camera has been successfully added by checking under Cameras > Monitor > Cameras.
Check and Configure Firewall Settings
If a firewall is in place, it must allow outgoing connections on specific ports to designated IP addresses. Refer to latest list of outbound ports and IP addresses for your organization here.
DNS Configuration
Each MV22 camera generates a unique domain name for secure direct streaming. These domain names resolve to an A record linked to the camera's private IP address and can be resolved by any public recursive DNS server.
When using an on-site DNS server, allow *.devices.meraki.direct or set up a conditional forwarder. This ensures local domains are not appended to *.devices.meraki.direct and that these requests are forwarded to Google Public DNS.
Assigning IP Addresses
The MV22 does not support static IP assignment. MV22 units must be added to a subnet with DHCP enabled and available DHCP addresses for proper operation.
Installation Instructions
Each MV22 includes an instruction pamphlet in the box. The pamphlet provides step-by-step guides and images to assist with the camera's physical installation. A PDF version of the pamphlet is available here.
During the initial setup, the MV22 automatically updates to the latest stable firmware. Some features will be unavailable until the update is complete. This process can take up to 5 minutes due to enabling whole disk encryption.
Mounting Instructions
The MV22 wall mount offers a quick, simple, and flexible way to mount the device in most scenarios. Installation can be completed in a few simple steps:
1. Leave protective plastic sticker on camera bubble.
Leave protective plastic cover on the optical dome, as this will prevent the optical dome from any damage during installation.
1. If you are mounting to a 4x4 junction box, first route the Ethernet cable through the hole and affix the 4x4 junction box mount plate using the two white screws. Once done, attach the base mount plate onto the 4x4 junction box mount plate using the three provided screws.
If wall mounting, use template to determine mounting hole locations before screwing in the mount plate. Peel backing from mount template to stick on wall. Use template holes marked with the letter “A” for standard wall mounting. Screw the mounting plate onto the wall in pre-determined locations using the provided wall screws.
2. Connect PoE cable to camera. For cords that will exit the top of the camera, remove the mouse hole cover before routing the cable.
3. Turn the optical dome counter clockwise to unlock from the body and pull outward to remove.
4. Slide camera over top of mount plate and rotate onto mount plate hooks. Secure with Phillips or Torx head safety screw.
5. Observe the status LED on the left side of the camera lens assembly and ensure the camera is connected via Ethernet (solid green) or WiFi (solid blue). A MV must first be provisioned over a wired Ethernet connection before it can be deployed wirelessly. For information on how to connect via WiFi, see the setup guide here.
Your MV22 is equipped with a LED light on the front of the unit to convey information about system functionality and performance.
The various status conditions of a MV are indicated by the following colors and patterns:
- Rainbow (solid, rotating through colors) - MV is booting up.
- Flashing Blue - MV is searching for WiFi network(s).
- Flashing Green - MV is upgrading or initializing for the first time.
- Solid Green - MV is connected via Ethernet.
- Solid Blue - MV is connected via WiFi.
- Solid Violet - MV has audio recording enabled.
- Solid Amber - MV is unable to connect to Dashboard.
6. Aim the lens and use the Meraki Dashboard to adjust the camera view. The camera sensor and lens can tilt up to 65 degrees, rotate within +/-90 degrees, and pan across 354 degrees. The image can only be rotated 180 degrees using software, with no other software adjustments available. Zoom and focus can be adjusted remotely but cannot be physically changed on the camera. For more information on zooming, refer to the adjusting the Field of View article.
Do not adjust or remove the rubber lens gasket or the protective lens guard.
7. Replace optical dome and turn clockwise to lock. Remove the protective plastic cover.